Assistant Property Manager Affordable Housing / Sunset Towers

Volunteers of America Colorado•Denver, CO

About The Position

The Assistant Property Manager supports affordable housing operations by completing application, certification, and recertification processes accurately and on time; addressing residents’ daily needs and issues with the Community Administrator; and managing property operations, problem-solving, and making sound decisions when the Community Administrator is absent. The role includes maintaining compliant applicant and resident records, processing rent and utility payments, and monitoring property conditions. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., and pays $22 per hour. Mandatory COS certification, LIHTC training, and Fair Housing training must be obtained through designated outside agencies within one year of employment.

Requirements

High school diploma or equivalent.
One year of administrative or clerical office experience.
Basic computer operations and data-entry knowledge.
Knowledge of Fair Housing laws and state landlord rights and obligations.
Knowledge of HUD 202, Section 8, and Low-Income Housing Tax Credit programs.
Ability to communicate effectively and maintain good relations with residents and employees.
Basic math aptitude, attention to detail, and good phone etiquette.
Obtain mandatory COS certification, LIHTC training, and Fair Housing training through designated outside agencies within one year of employment.
Ability to perform essential job functions with or without reasonable accommodation and without posing a direct threat to health or safety.

Responsibilities

Process applications, certifications, recertifications, and interim certifications by interviewing applicants and residents, obtaining third-party verifications as needed, calculating income, assets, and medical expenses, and entering data into property management software.
Execute applicant lease documents in accordance with Volunteers of America policies and procedures.
Collect and post resident rent and utility payments, deliver rent delinquency notices, and review resident ledgers to reconcile accounts.
Maintain applicant waitlists and resident files in accordance with program regulations, conduct semi-annual waitlist updates, and compile documents required for annual financial audits.
Enter coded invoices into property management software.
Monitor the property, resolve minor issues, and escalate more serious issues when the Community Administrator is absent.
Collaborate with Service Coordinators to enhance residents’ quality of life.
Maintain predictable, consistent attendance and perform other duties as assigned.