Property Manager - Cielo Vista

Rainey Property Management•Indio, CA

About The Position

The Property Manager oversees the day-to-day operations of the Cielo Vista property, including leasing, resident relations, marketing, maintenance, affordable-program compliance, budgeting, accounts receivable and payable, and vendor relations. The role is responsible for maximizing property income, submitting accurate reports on time, supervising the property team, maintaining required records, and complying with applicable company policies and federal, state, and local requirements. The Property Manager supports leasing and resident service, monitors property and office conditions, completes move-out inspections, uses market information to inform decisions, and ensures accurate use of OneSite. The position also leads team meetings and new team-member orientation, maintains professional relationships with residents, employees, vendors, contractors, and clients, and follows through on resident concerns. The role may assist with special projects and serves on the Property Emergency Team. Work is primarily indoors and includes extended periods of sitting at a computer, with occasional outdoor work and exposure to traffic areas, slippery or uneven walkways, dust, insects, animals, and varying weather and humidity. Physical demands include stooping, kneeling, and light lifting and carrying; the position may involve moderate stress.

Requirements

Knowledge of and 3 to 5 years of experience in multifamily property management.
Strong skills in OneSite, EIV, and TRACS.
Ability to read, write, and communicate effectively, both verbally and in writing.
Mathematical skills.
Proficiency with company property-management software and Microsoft Office, including Word, Excel, and PowerPoint.
Basic knowledge of Fair Housing laws, OSHA requirements, EEOC laws, and local, city, and state ordinances.
Reliable transportation.
Professional in-person and telephone presence and etiquette.
Positive attitude and solution-based, customer-focused mindset.
Employment history demonstrating property management, sales, marketing, and customer service experience sufficient to manage day-to-day operations.
High legal and ethical standards, attention to detail, and pride in quality of work.
Ability to work with little supervision and use effective time-management and organizational skills.
Ability to complete tasks and projects within deadlines and partner with the team to resolve issues and identify opportunities.
Ability to work in a team and maintain effective, respectful working relationships with employees, suppliers, and vendors.
Ability to maintain confidentiality concerning company and client operations, activities, and business affairs.
Ability to perform the described work, including extended sitting, stooping, kneeling, and light lifting and carrying.

Responsibilities

Manage leasing, resident relations, marketing, maintenance, budgeting, accounts receivable and payable, and vendor relations.
Generate and maximize property income and use market information to make strategic decisions for the property.
Submit all required reports accurately and on time, maintain required logs and program records, and ensure OneSite data is accurate.
Monitor, supervise, and direct the property team; lead community team meetings and demonstrate leasing, resident communication, and telephone techniques.
Ensure compliance with affordable-program regulations and applicable federal, state, and local requirements, employment laws, company policies, and procedures.
Ensure the office opens on schedule and that the office and model apartments are clean; perform light housekeeping as needed.
Walk and inspect the property as required and complete move-out inspections and processes in accordance with policies and program requirements.
Make bank deposits and fulfill other operational requirements.
Welcome and show prospective residents the property using company leasing techniques and expectations; answer incoming calls professionally and route or handle them appropriately.
Attend on-site safety meetings and maintain required logs.
Identify barriers to property success and communicate them to the supervisor; communicate goals, progress, and actions to the community team.
Address resident problems and follow through to satisfactory resolution, communicating problems to the supervisor.
Manage on-site new-team-member orientation, remain aware of training resources, and comply with training requirements.
Maintain professional relationships and high standards of honesty, confidentiality, legal and ethical conduct, and quality of work.
Participate in special projects or activities as designated by the company, which may include due diligence, property acquisition or disposition, assistance at other properties, and company-sponsored committees or functions.
Serve as a member of the Property Emergency Team and assist with hazardous weather events, fires, floods, freezes, and similar situations.
Perform other related duties as assigned by management.