Copy of Property Manager - Cielo Vista

Rainey Property Management•Indio, CA

2d•$24 - $30

About The Position

The Property Manager manages the daily operations and business processes of a multifamily property, including leasing, resident relations, marketing, maintenance, budgeting, accounts receivable and payable, vendor relations, and compliance with applicable affordable housing programs and other requirements. The role supervises and directs the property team, works to maximize property income, ensures accurate and timely reporting, and maintains required records and logs. The Property Manager oversees leasing and resident service, supports and trains team members, addresses resident concerns, and maintains professional relationships with residents, associates, vendors, contractors, and clients. The position also involves property inspections, move-out processing, operational tasks such as bank deposits, participation in safety meetings, and hands-on assistance with duties needed to complete the work. The role may support special projects or other properties and serves as part of the Property Emergency Team. Work is primarily indoors and involves extended periods sitting at a computer, with some work outdoors and exposure to traffic areas, slippery or uneven walkways, dust, insects, animals, weather, humidity, and the public. Physical activities include stooping, kneeling, and light lifting and carrying.

Requirements

Knowledge of and 3 to 5 years of experience in multifamily property management.
Property management, sales, marketing, and customer service experience sufficient to manage day-to-day property operations.
Strong skills in OneSite, EIV, and TRACS.
Ability to use company property management software and Microsoft Office, including Word, Excel, and PowerPoint.
Ability to read, write, and communicate effectively, both verbally and in writing.
Professional ability to interact with residents, vendors, contractors, and clients.
Mathematical skills.
Basic knowledge of Fair Housing Laws, OSHA requirements, EEOC laws, and local, city, and state ordinances.
Ability to use OneSite fully and properly to ensure accurate data entry.
Reliable transportation.
Positive attitude and solution-based, customer-focused mindset.
High legal and ethical standards, attention to detail, and pride in quality of work.
Professional in-person and telephone presence and etiquette.
Ability to work with little supervision using effective time management and organizational skills.
Ability to complete tasks and projects within deadlines, partner with the team to resolve issues, and maintain effective and respectful working relationships.
Ability to maintain the confidentiality of company and client operations, activities, and business affairs.
Ability to perform the physical and environmental activities described, including extended sitting, stooping, kneeling, and light lifting and carrying.

Responsibilities

Manage core property business processes, including leasing, resident relations, marketing, maintenance, budgeting, accounts receivable and payable, vendor relations, and compliance.
Generate and maximize property income and use market information to make strategic decisions for the property's success.
Submit required reports accurately and on time and maintain required program records and logs.
Monitor, supervise, and direct the property team; lead by example in resident communication, leasing, and telephone techniques.
Ensure compliance with affordable program regulations and applicable federal, state, and local requirements, including employment laws and company policies and procedures.
Keep the office and model apartments clean and ensure the office opens on schedule; perform light housekeeping as needed.
Walk and inspect the property as required and complete move-out inspections and processing according to policies and program requirements.
Make bank deposits and complete other operational requirements.
Welcome and show prospective residents the property using company leasing techniques and expectations, and demonstrate leasing techniques to the team.
Answer incoming calls professionally and handle them appropriately.
Attend on-site safety meetings, host or attend community team meetings, communicate goals and progress, and identify actions to achieve objectives.
Identify barriers to property success and communicate them to the supervisor.
Follow through on resident problems, seek satisfactory resolutions, and communicate problems to the supervisor.
Manage on-site orientation for new team members, remain aware of training resources, and adhere to training requirements.
Maintain professional relationships and high standards of honesty, confidentiality, and ethical conduct.
Participate in special projects or activities as designated by the company, which may include due diligence, property acquisition or disposition, assisting at other properties, and company-sponsored committees or activities.
Serve as a member of the Property Emergency Team to assist with hazardous weather, fires, floods, freezes, and similar events.
Perform other related duties assigned by management.