Practice Manager Jobs

About The Position

Requirements

• High school graduate.
• Experience in a supervisory role.
• Ability to solve practical problems and handle situations with limited standardization.
• Ability to interpret written, oral, diagram, or schedule-form instructions.
• Thorough knowledge of computer information systems.
• Minimum of five (3) years of related experience, as stated in the posting.

Nice To Haves

• An associate degree is preferred.

Responsibilities

• Work closely with the Nurse Manager to support optimal patient care and efficient patient flow from reception through clinical areas.
• Plan and prioritize workflow to maximize the efficiency and quality of medical-office clerical operations.
• Work with physicians, the COO, and Human Resources to establish and implement action plans that improve office administrative operations.
• Create policies and procedures focused on continuous improvement and resolving daily issues.
• Coordinate with Human Resources to ensure each office location is properly staffed for daily operations.
• Coordinate training for newly hired clerical staff.
• Communicate expectations to clerical staff and work with Team Leaders to monitor progress and quality.
• Assess patient needs, practice objectives, and employee competencies to assign staff effectively according to their skills and strengths.
• Create and maintain patient scheduling templates to ensure patients are scheduled in appropriate blocks of time for each physician.
• Work with the Billing Manager and billing staff to ensure appropriate patient check-in and check-out procedures and accurate patient financial data.
• Ensure reception staff maintain patient information according to confidentiality policy and provide required paperwork for patient understanding and signatures, including HIPAA, practice, and financial forms.
• Work with Team Leaders to delegate scanning, routing, and faxing tasks.
• Ensure medical dictations are obtained accurately and promptly and sent to referring physicians.
• Approve office staff schedules, paid time off requests, and payroll timesheets, and complete employee performance reviews in a timely manner.
• Delegate ordering and tracking of office supplies, verify packing slips, and ensure storage areas are maintained.
• Supervise maintenance of buildings and grounds.
• Prepare communications and spreadsheets as requested by management.
• Communicate daily with physicians and managers about operational matters.
• Perform other duties as assigned.

Benefits

• Comprehensive medical plans
• Dental plans
• Vision plans
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) matching
• Employee Assistance Program (EAP)
• Competitive compensation