Dental Practice Manager - NKDC

Dental Associates Group • Highland Heights, KY

13d

About The Position

Northern Kentucky Dental Care is seeking an experienced, motivated, and highly organized Dental Practice Manager to lead the daily operations of its practice. The role focuses on operational efficiency, productivity, exceptional patient care, team support, and helping the practice grow and succeed. The ideal candidate is a proactive, accountable, organized, people-oriented, results-driven, and adaptable leader who thrives in a fast-paced environment.

Requirements

• Previous experience in dental practice management or a similar leadership role within a dental office.
• Strong understanding of dental office operations, insurance processes, and patient scheduling.
• Excellent leadership, organizational, and problem-solving skills.
• Strong verbal and written communication abilities.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Proficiency with dental practice management software and general computer applications.
• Ability to maintain professionalism and confidentiality.

Nice To Haves

• Experience managing practice financial performance, including production, collections, and overhead.
• Familiarity with dental insurance billing, claims, and treatment coordination.
• Demonstrated success in team development, patient satisfaction, and practice growth.
• Experience implementing operational improvements and achieving performance goals.

Responsibilities

• Oversee daily practice operations to ensure efficiency, productivity, and exceptional patient care.
• Lead, mentor, and support team members while fostering a positive and collaborative work environment.
• Manage employee scheduling, attendance, and overall team performance.
• Monitor practice performance, including production, collections, scheduling efficiency, and financial goals.
• Develop and implement strategies to increase patient retention, treatment acceptance, and practice profitability.
• Oversee patient scheduling, insurance verification, billing, and collections processes.
• Address patient concerns professionally and ensure a positive patient experience.
• Maintain compliance with HIPAA, OSHA, and applicable dental industry regulations.
• Collaborate with dentists and leadership to establish and achieve practice goals.
• Identify opportunities for operational improvements and implement effective solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed