Veterinary Practice Manager - Chicagoland

Veterinarian Partners•Plainfield, IL

2d•Onsite

About The Position

Plainfield Veterinary Clinic is seeking a full-time Practice Manager to support its established, community-oriented veterinary hospital as it grows its doctor team and expands its operations. This is a hands-on leadership role with a strong onsite presence, focused on daily hospital operations, supporting veterinarians, developing staff, and maintaining an environment where the team and practice can thrive. The Practice Manager will work collaboratively with hospital leadership and the veterinary team to ensure effective staffing, efficient appointment and surgical workflows, and the resources doctors need. The role also involves building relationships with doctors, staff, and clients; evaluating operational and financial performance; and identifying opportunities for growth and improved efficiency. The manager will help maintain policies, safety standards, and applicable veterinary regulatory requirements while supporting employee training, development, engagement, and accountability. Plainfield Veterinary Clinic is a full-service hospital serving dogs, cats, and families in Plainfield and surrounding communities. Services include general medicine, preventive care, dentistry, and surgery. The manager will help strengthen the team and operational structure during the hospital’s next phase of growth. The position is in person in Plainfield, Illinois, with 8-hour day shifts, Monday through Friday, and weekends as needed.

Requirements

At least five years of direct office or practice management experience.
At least two years of supervisory experience.
Strong interpersonal, organizational, leadership, and problem-solving skills.
Ability to collaborate with veterinarians and support staff while maintaining accountability and operational standards.
An equivalent combination of education, certification, training, and experience may be considered.

Nice To Haves

A bachelor’s degree in business, health science, veterinary practice management, or a related field is strongly preferred but not required.
Previous veterinary hospital management experience is strongly preferred.
Certified Veterinary Practice Manager (CVPM) or Master of Healthcare Administration (MHA) is preferred but not required.

Responsibilities

Lead, coach, and develop veterinary support staff, fostering a positive, accountable, and collaborative work environment.
Maintain an onsite presence, oversee daily workflows, and support efficient hospital operations and high-quality patient and client care.
Collaborate with veterinarians to ensure appropriate staffing, efficient appointment and surgical workflows, and necessary resources.
Build strong relationships with doctors, support staff, and clients, promoting open communication, teamwork, and consistent expectations.
Evaluate hospital performance, including revenue, staffing, productivity, and other operational and financial metrics.
Partner with hospital leadership to identify opportunities for new-client growth, greater efficiency, and long-term success.
Address challenges, make sound decisions, and proactively identify solutions that support the hospital and its team.
Take initiative, adapt to change, and guide the team through growth and operational improvements.
Maintain hospital policies, safety standards, and applicable veterinary regulatory requirements.
Manage competing priorities, organize workflows, and establish clear goals and expectations.
Support employee training and performance development, and foster a culture in which team members feel valued, supported, and accountable.