Veterinary Practice Manager

Veterinary Practice Partners • Rye, NY

9d • $100,000 - $120,000 • Onsite

About The Position

Rye Harrison Veterinary Hospital is hiring a Multisite Practice Manager to oversee its practices in Rye and Rye Brook, New York. The manager will lead a collaborative team of veterinarians, technicians, and support staff; oversee hospital operations; and help grow the second location. The position balances business needs with staff needs and supports the hospitals’ ongoing development and delivery of high-quality veterinary care.

This is a full-time, salaried position, typically four days per week from 7:30 a.m. to 5:30 p.m., with an approximate workload of 40–50 hours per week and occasional after-hours meetings. Pay is $100,000–$120,000 per year, based on skills, experience, and qualifications, with eligibility for a performance-based annual bonus of up to 15%.

Requirements

• At least 2 years of management experience in a veterinary hospital, animal hospital, or medical practice setting is preferred.
• Strong communication and conflict resolution skills.
• Problem-solving skills and the ability to take initiative and follow through independently and with leadership.
• Collaborative, team-first approach and ability to lead by example.
• Ability to empower team members and help them feel confident in their roles.
• Strong organization and time-management skills, including the ability to manage competing priorities and details.
• Passion for excellent client service.
• Comfort with technology, including veterinary practice management systems (PIMS), Microsoft Office, and Teams.
• Ability to use data to guide decisions.

Nice To Haves

• Growth mindset and openness to feedback and continuous improvement.
• Prior experience overseeing hospital operations.

Responsibilities

• Oversee day-to-day operations at both hospital locations, with a focus on growth initiatives.
• Maintain team focus on client growth and retention, including health reminder outreach, forward booking, rescheduling canceled appointments, and managing Google reviews and online reputation.
• Collaborate with the Marketing Lead and marketing partner on successful marketing campaigns.
• Ensure the practice provides a premium, white-glove client experience.
• Manage hospital operations in collaboration with Partner Doctors, the Medical Director, and the Operations Director.
• Oversee personnel management, including hiring, training, development, performance management, and resolution of staff conflicts.
• Manage scheduling, inventory, and administrative duties required to run the practices.
• Guide and coach team members toward continuous improvement and a strong client experience.
• Help build the team at the second location and lead its growth.
• Balance the needs of the business with the needs of staff.

Benefits

• Medical, dental, vision, and prescription drug benefits for the employee and eligible dependents.
• Paid time off for full-time employees.
• 401(k) plan.
• Guardian voluntary benefits.
• Professional development opportunities.
• Competitive salary.
• Eligibility for up to a 15% performance-based annual bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed