Veterinary Practice Manager

Veterinary Practice Partners • Rye, NY

12h • Onsite

About The Position

Rye Harrison Veterinary Hospital is seeking a multisite Practice Manager to oversee its practices in Rye and Rye Brook, New York. The manager will lead a collaborative team of veterinarians, technicians, and support staff; provide structure and follow-through in daily operations; and contribute to hospital growth and high-quality care for animals. The role supports both hospitals and includes helping build the team at the Rye Brook location as it grows to serve the community. The manager balances business needs with team needs and works with additional managers and leaders at both practices.

Requirements

• At least 2 years of management experience in a veterinary hospital, animal hospital, or medical practice setting is preferred.
• Excellent communication and conflict-resolution skills.
• Strong problem-solving skills and the ability to take initiative and follow plans through.
• A collaborative, team-first approach and the ability to empower team members.
• Strong organization and time-management skills, including the ability to manage competing priorities and details.
• Passion for client service.
• Comfort with technology, including veterinary practice management systems (PIMS), Microsoft Office, and Teams.
• Ability to use data to guide decisions.
• Growth mindset, openness to feedback, and interest in continuous improvement.

Nice To Haves

• Prior management experience in a veterinary hospital, animal hospital, or medical practice setting.

Responsibilities

• Oversee day-to-day operations at both hospital locations, with a primary focus on growth initiatives.
• Keep the team focused on client growth and retention, including health reminder outreach, forward booking, rescheduling canceled appointments, and managing online reputation and Google reviews.
• Collaborate with the Marketing Lead and marketing partner to deliver successful marketing campaigns.
• Ensure the practice provides clients with a premium, white-glove experience.
• Manage hospital operations in collaboration with Partner Doctors, the Medical Director, and the Operations Director.
• Oversee personnel management, including hiring, training, development, performance management, and resolving staff conflicts.
• Manage scheduling, inventory, and administrative duties required to run the practices.
• Guide and coach team members toward continuous improvement and a strong client experience.
• Balance the needs of the business with the needs of staff.

Benefits

• Medical, dental, vision, and prescription drug benefits for employees and eligible dependents.
• Paid time off for full-time employees.
• 401(k) plan.
• Guardian voluntary benefits.
• Professional development opportunities.
• Eligibility for up to a 15% performance-based annual bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed