Veterinary Practice Manager

Innovetive PetCare•Landisville, PA
•Onsite

About The Position

Landisville Animal Hospital in Landisville, Pennsylvania, is seeking a strategic, culture-focused Veterinary Practice Manager to lead hospital operations, strengthen team accountability, and support long-term growth. Veterinary experience is welcome but not required; the role is suited to an operational leader who can build structure, improve systems, and elevate performance. The Veterinary Practice Manager works closely with the Managing Veterinarian (MDVM), ownership, and the Hospital Manager to support smooth, profitable, and forward-thinking operations. The role is responsible for the hospital’s business, cultural, and operational performance and partners with the Hospital Manager to align operational systems with clinical workflow. Key areas of impact include team culture, workflow, financial performance, and client experience.

Requirements

  • At least 3 years of operations or management experience in veterinary, healthcare, multi-unit service, hospitality, or a similar industry.
  • Strong business and financial acumen, including comfort managing budgets and KPIs.
  • Proven leadership experience and the ability to coach, mentor, and hold teams accountable.
  • Experience leading change and improving organizational culture.
  • Excellent communication and conflict resolution skills.
  • High emotional intelligence and a steady, solutions-oriented mindset.

Nice To Haves

  • Experience with practice management software or business systems.
  • Veterinary experience; welcomed but not required.

Responsibilities

  • Oversee daily operations of a growing small animal veterinary hospital.
  • Lead workflow optimization and operational efficiency initiatives.
  • Partner with the MDVM to align clinical excellence with business performance.
  • Drive accountability, structure, and clear team expectations.
  • Manage staffing, scheduling, and performance management processes.
  • Oversee financial responsibilities, including payroll, inventory, budgeting, and KPI tracking.
  • Coach and develop team members into high-performing contributors.
  • Identify process gaps and implement scalable solutions.
  • Build a culture rooted in clarity, professionalism, and collaboration.

Benefits

  • 401(k) with company match
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid Time Off (PTO)
  • Employee discounts
  • Training and career development
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