Veterinary Practice Manager

Rye Harrison Veterinary Hospital • Rye, NY

9d • Onsite

About The Position

Rye Harrison Veterinary Hospital is seeking a multisite Practice Manager to oversee its practices in Rye and Rye Brook, New York. The manager will lead a collaborative team of veterinarians, technicians, and support staff; bring clarity and structure to daily operations; and help maintain the hospital’s ongoing quality of care and animal well-being. The role includes supporting the growth of the second location and balancing the needs of the business with those of the team, with support from managers and leaders at both practices.

This is a full-time, salaried position of approximately 40–50 hours per week. The typical schedule is four days per week, 7:30 a.m.–5:30 p.m., with occasional after-hours meetings. Pay is $100,000–$120,000 per year, based on skills, experience, and qualifications, with eligibility for a performance-based annual bonus of up to 15%.

Rye Harrison Veterinary Hospital has served the Sound Shore community for more than 40 years. It provides full-service veterinary care, including wellness, urgent care, sick visits, surgery, and dentistry, and treats some exotic animals. Its second location in Rye Brook opened in 2026.

Requirements

• At least 2 years of management experience in a veterinary hospital, animal hospital, or medical practice setting is preferred.
• Excellent communication and conflict-resolution skills.
• Strong organization and time-management skills, including the ability to manage competing priorities and details.
• Comfort using veterinary practice management systems (PIMS), Microsoft Office, and Teams.
• Ability to use data to guide decisions.
• Growth mindset, initiative, and openness to feedback.
• Problem-solving skills and ability to follow through independently and with leadership.
• Collaborative, team-first approach and ability to empower team members.
• Passion for high-quality client service.

Nice To Haves

• Prior management experience in a veterinary hospital, animal hospital, or medical practice setting.

Responsibilities

• Oversee day-to-day operations at both Rye Harrison locations, with a primary focus on hospital growth initiatives.
• Maintain team focus on client growth and retention, including health reminder outreach, forward booking, rescheduling canceled appointments, and managing Google reviews and online reputation.
• Collaborate with the Marketing Lead and marketing partner to drive successful marketing campaigns.
• Ensure the practices provide clients with a premium, white-glove experience.
• Manage hospital operations in collaboration with Partner Doctors, the Medical Director, and the Operations Director.
• Manage personnel matters, including hiring, training, development, performance management, and resolving staff conflicts.
• Oversee scheduling, inventory management, and administrative duties needed to run the practices.
• Guide and coach team members toward continuous improvement and a strong client experience.
• Help build the team at the second location and support the hospital’s growth.
• Balance the needs of the business with the needs of staff.

Benefits

• Medical, dental, vision, and prescription drug benefits for the employee and eligible dependents.
• Paid time off for full-time employees.
• 401(k) plan.
• Guardian voluntary benefits.
• Eligibility for a performance-based annual bonus of up to 15%.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed