Oliver Wyman Actuarial – Manager/ Senior Manager Business Analyst - Health Practice

Marsh McLennan•Chicago, IL
•$140,000 - $200,000•Hybrid

About The Position

Oliver Wyman’s Health Practice is seeking a Manager/Senior Manager Business Analyst to support complex technology, data, and business initiatives across the health insurance and healthcare sectors. The role partners with Product Owners, actuaries, consultants, technology teams, and clients to translate business needs into practical solutions. It leads initiatives from discovery through implementation, manages requirements and backlogs, supports Agile delivery, and ensures solutions deliver measurable value. The position focuses on integrating business analysis and project delivery with health insurance, healthcare, actuarial consulting, or related financial services. The successful candidate will work across business and technical teams, advise senior stakeholders, support implementation and validation, and mentor junior Business Analysts. Marsh is committed to hybrid work. Colleagues are expected to work in their local office or onsite with clients at least three days per week; office-based teams will identify at least one weekly anchor day for in-person collaboration. The applicable base salary range is $140,000–$200,000, with possible performance-based incentives. The role may include health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs, and employee assistance programs.

Requirements

  • Bachelor’s or master’s degree in Business, Actuarial Science, Mathematics, Statistics, Finance, Information Systems, or a related field.
  • At least 7 years of experience in business analysis, product delivery, consulting, healthcare, health insurance, actuarial services, or a related field.
  • Experience leading business analysis activities from discovery through implementation.
  • Experience working in an Agile environment, including Scrum or Kanban.
  • Strong knowledge of requirements gathering, process modeling, user stories, acceptance criteria, backlog management, and user acceptance testing.
  • Experience working with Product Owners, technology teams, business stakeholders, and senior leaders.
  • Strong analytical, critical-thinking, problem-solving, project management, and organizational skills.
  • Excellent written, verbal, facilitation, presentation, and stakeholder management skills.
  • Ability to work independently, manage competing priorities, and make sound decisions with limited direction.
  • Advanced proficiency in Microsoft Excel and PowerPoint.

Nice To Haves

  • Knowledge of health insurance, healthcare, employee benefits, actuarial consulting, or the broader insurance industry.
  • Experience with Visio, Access, Jira, or Azure DevOps.
  • Experience with SQL, R, SAS, VBA, Python, or another programming language.

Responsibilities

  • Partner with Product Owners, consultants, clients, and technology teams to define objectives, roadmaps, and delivery priorities.
  • Lead requirements gathering, stakeholder interviews, workshops, process analysis, and solution design.
  • Develop business requirements, process flows, user stories, functional requirements, and acceptance criteria.
  • Translate complex business, actuarial, operational, and regulatory needs into clear direction for delivery teams.
  • Manage and refine product backlogs, ensuring features and user stories align with business priorities.
  • Facilitate Agile ceremonies, including planning, backlog refinement, showcases, and retrospectives.
  • Support initiatives involving health insurance, healthcare analytics, pricing, product development, reserving, risk management, regulatory matters, and strategic planning.
  • Collaborate with System Analysts, developers, actuaries, data scientists, and quality assurance teams.
  • Support user acceptance testing, business validation, implementation readiness, and stakeholder sign-off.
  • Track scope, risks, issues, dependencies, and decisions across multiple workstreams.
  • Present recommendations, options, and trade-offs to senior stakeholders.
  • Mentor junior Business Analysts and contribute to continuous improvement of delivery practices.
  • Build strong relationships with clients, colleagues, and industry stakeholders.

Benefits

  • Competitive benefits, including health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs, and employee assistance programs.
  • Performance-based pay program, including year-end bonuses based on personal and corporate performance; the position may also be eligible for performance-based incentives.
  • Actuarial student study program with paid time off for exam study and exam day, financial support for materials, reimbursement of exam costs, salary increases after passing exams, and first-time pass bonuses.
  • Supportive and flexible workloads for actuarial students pursuing professional credentials.
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