Pharmacy Manager Jobs

About The Position

Requirements

• Bachelor’s degree (BS), Doctoral degree (PHARM.D.), or equivalent in Pharmacy.
• Two years of retail pharmacy experience.
• Immunization Certification through an accredited organization, such as APhA.

Responsibilities

• Maintain a collaborative business relationship with the store operations team, promote associate engagement, and communicate department and company strategy to pharmacy associates.
• Ensure prescriptions are filled accurately and appropriately by completing Drug Utilization Review and Final Quality Assurance in accordance with applicable state and federal Board of Pharmacy regulations.
• Manage the department to build a profitable business and grow prescription volume through recommended clinical programs, including immunizations, Medication Therapy Management when available, and other ongoing programs.
• Work with the Pharmacy District Manager and pharmacy staff to control inventory, track weekly sales, and order pharmaceutical stock as needed to meet customer demand and maximize profits.
• Align performance objectives with the seven key measurable department metrics within the pharmacy department's control.
• Provide excellent customer service, assist customers with medical-related issues, and provide healthcare counseling.
• Supervise pharmacists, pharmacy associates, and support staff; direct training and coaching; administer discipline; and manage pharmacy associates.
• Maintain appropriate security of the pharmacy department.
• Handle and resolve customer issues, complaints, and questions to build trust and loyalty.
• Interact with physicians and use reference materials to obtain information about customers and prescriptions and resolve issues.
• Help maintain a clean and orderly pharmacy department.
• Review ongoing training and development of department personnel to improve performance, support continuous development, reduce turnover, and control labor costs.
• Prioritize pharmacy department tasks and ensure timely completion, including cycle counts, inventory management, and customer will-calls.
• Interview, hire, train, direct, reward, and discipline associates; appraise associate performance; and resolve complaints in accordance with company policies and applicable laws.