Patient Service Representative Jobs

R1 is hiring a PRN Customer Service Representative in Patient Registration at Ascension St. Thomas West Hospital. The representative is the first point of contact for patients checking into the hospital, helping them navigate registration and answering questions with clarity and compassion. The role involves collecting accurate information in a fast-paced setting and supporting patients who may be scared, confused, ill, or overwhelmed. The position requires working across multiple computer systems, answering phones, gathering patient and insurance information, and adapting to interruptions from clinical teams during urgent care situations. The representative works alongside clinicians and emergency staff and helps build rapport and ease patient concerns. Healthcare experience is not required; training is provided. This is a PRN position requiring at least 48 hours per month, including 24 hours on call, with additional shifts available.