Patient Service Representative Jobs

About The Position

Requirements

• High school diploma or GED required.
• Graduate of a Medical Assistant (MA) program required.
• Minimum one year Medical Assistant experience required, preferably in an ambulatory setting.
• Medical Assistant (MA) certification required.
• Basic Life Support (BLS) certification from the American Heart Association required.
• Ability to read, write legibly, and speak English with professional quality.
• Ability to use computer and software programs necessary to the position.
• Ability to troubleshoot and calibrate patient care equipment.
• Ability to relate and communicate positively, effectively, and professionally with others.
• Ability to be assertive and consistent in following and/or enforcing policies.
• Ability to work calmly and respond courteously when under pressure.
• Ability to lead, supervise, teach, and collaborate.
• Ability to accept direction.
• Ability to communicate effectively in English in person, in writing, and on the telephone.
• Ability to think critically.
• Ability to work independently with minimal supervision.
• Ability to perform basic math functions.
• Ability to manage multiple assignments effectively.
• Ability to work well under pressure.
• Ability to problem solve.
• Ability to organize and prioritize workload.
• Ability to recall information with accuracy.
• Ability to pay close attention to detail.
• Ability to distinguish colors and smells as necessary for patient care.
• Ability to hear sufficiently for general conversation in person and on the telephone.
• Ability to identify and distinguish various sounds associated with the work place/patient care.
• Ability to see adequately to read computer screens, medical records, and written documents necessary to position.
• Ability to discern temperature variances through touch.

Nice To Haves

• Spanish speaking preferred.

Responsibilities

• Performs patient oriented procedures within the scope of education and training, under supervision.
• Monitors and controls patient flow for check-in, check-out, and appointment procedures.
• Performs other duties as needed.

Benefits

• Equal opportunities in all aspects of the employment process.
• Reasonable accommodations for individuals requesting accommodation due to a disability.