Patient Service Representative - Physical Therapy - Part Time (34 hours/week)

Kittitas Valley Healthcare • Ellensburg, WA

2d

About The Position

The Patient Service Representative is an integral part of the healthcare team. The role handles reception duties, medical records, referrals, pre-authorizations, and scheduling. The representative works closely with the healthcare team, KVH personnel, and external customers.

Requirements

• High school diploma or equivalent.
• At least one year of general administrative/clerical or customer service experience.
• Current computer experience at a medium to expert level with Microsoft products.
• Demonstrated knowledge of medical terminology.
• Previous cash-handling experience.

Nice To Haves

• Some college coursework.
• Previous medical office experience, including exposure to some or all of the following: medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems.
• Certified Professional Coder certification from The American Academy of Professional Coders.
• Certified Billing and Coding Specialist certification from the National Healthcareer Association.
• Certified Medical Administrative Assistant certification from the National Healthcareer Association.

Responsibilities

• Perform reception duties.
• Handle medical records.
• Manage referrals and pre-authorizations.
• Schedule appointments.
• Work closely with the healthcare team, KVH personnel, and external customers.

Benefits

• Low-cost medical, dental, and vision insurance, with company contributions toward coverage options that include spouses or domestic partners and dependent children.
• Employee wellness program.
• Educational programs, including a Medical Assistant Apprenticeship program and certification pay to encourage continuing education.
• Pension eligibility after one year of part-time status.
• Benefits eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED