Patient Service Representative Jobs

About The Position

Requirements

• Minimum of one-year (1) experience in similar position, required.
• Strong verbal and written communication skills, ability to perform accurate and detailed oriented work.

Nice To Haves

• Previous experience in a dental and/or medical practice, preferred.

Responsibilities

• Review each account for completion of demographics and insurance information.
• Contact medical and dental insurance companies (telephone, internet or predetermination) to determine patient benefits for surgeries and procedures.
• Calculate surgery and procedure costs for patients and estimate their financial responsibility.
• Complete all estimate letters for each scheduled procedure.
• Contact patients by phone with their estimated out of pocket expenses.
• Mail and/or email estimate letters to patient’s current mailing/email address on file.
• Scan completed estimates into the system on a daily basis.
• Coordinate work with clinical offices to ensure information is provided available prior to patient surgery or procedures.
• Serve as a practice liaison with insurance companies.
• Assist peers as needed.
• Other duties as assigned by manager.

Benefits

• Medical, dental, vision with employer contribution
• Life Insurance
• Supplemental Benefits
• Flex-spending Accounts
• Dependent Care Accounts
• Paid Time Off
• Paid Holidays
• Training Programs
• 401K Retirement, with employer contribution
• Employee Discounts