Patient Service Representative

Dental Care Alliance • Suffolk, VA

1d • Onsite

About The Position

Konikoff Dental Associates Harbour View is hiring a friendly, dependable, and customer-focused Patient Service Representative in Suffolk, Virginia. The role is suited to someone who enjoys helping people, staying organized, and creating a welcoming experience. Dental experience is not required; candidates with customer service experience and recent high school graduates eager to learn are encouraged to apply. This is a full-time position supporting patients and coordinating with the clinical team in a dental office.

Requirements

• Friendly and professional communication skills.
• Comfortable answering phones and working with people.
• Strong organizational skills and attention to detail.
• Dependable, positive, and willing to learn.
• Ability to work in a fast-paced, team-oriented environment.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Welcome patients and provide a friendly, positive first impression.
• Check patients in and out and assist with appointment scheduling.
• Answer incoming phone calls and respond to patient questions.
• Verify patient information and assist with updating records.
• Collect patient payments and provide receipts.
• Help coordinate appointments and follow up with patients.
• Work closely with the clinical team to keep the daily schedule running smoothly.
• Provide exceptional customer service throughout the patient experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed