Patient Service Representative

Cayuga Medical Center•Ithaca, MI
•$19 - $23•Onsite

About The Position

A Patient Service Representative works in a professional medical environment and uses strong organizational skills and sound judgment to respond to new situations throughout the day. The role supports patients with intake and check-in, administrative paperwork, payments, phone communications, admissions, discharges, and transfers. This position is onsite at 101 Dates Drive, Ithaca, NY 14850.

Requirements

  • High school diploma or equivalent.
  • Professional manner and appearance.
  • Strong interpersonal and communication skills.
  • Meticulous attention to detail.
  • Ability to work independently.

Nice To Haves

  • Proficiency in Microsoft Office Suite, including Word and Outlook.
  • Knowledge of medical terms and practices.

Responsibilities

  • Greet and check in patients, and verify or update patient demographic information.
  • Assist patients with filling out consent forms.
  • Receive and process cash and credit card payments for medical services rendered.
  • Initiate calls and pages, and triage phone calls.
  • Assist with admissions, discharges, and transfers.
  • Perform other customer service or clerical duties.

Benefits

  • Competitive wages.
  • Comprehensive benefits.
  • Professional development opportunities.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service