Patient Representative Jobs

About The Position

Requirements

• High school diploma or equivalent
• Minimum of one (1) year of customer service experience
• Training in a medical practice preferred

Responsibilities

• Processes incoming and outgoing calls efficiently and politely.
• Interviews patient or representative to obtain and record patient's name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
• Schedules appointments and records all information in patient charts.
• Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.
• Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
• Completes administrative functions for the clinic as assigned by the Practice Administrator.

Benefits

• Medical, dental, vision insurance.
• Paid time off.
• Education assistance.
• 403(b) with employer matching.
• Additional benefits based on employment status.
• Discretionary bonuses
• Relocation expenses
• Merit increase
• Market adjustments
• Recognition bonuses
• Other forms of discretionary compensation