Pharmacy Technician / Patient Services Representative

BrightSpring Health Services•New Hyde Park, NY

10d

About The Position

Amerita is hiring a Pharmacy Technician / Patient Services Representative to perform technical and clerical tasks related to preparing, labeling, and dispensing pharmaceuticals, while supporting inventory and quality assurance activities. The role coordinates patient referrals, admissions, care activities, and preparation of IV therapies and home medical equipment orders. It also handles patient and provider inquiries, maintains documentation, and supports pharmacy operations under pharmacist supervision. The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m., with rotating Saturdays. The role requires flexibility to work on-call evenings and weekends on an as-scheduled basis. The salary range is USD $26.00–$30.00 per hour. Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside the hospital.

Requirements

Successfully complete an approved or accredited pharmacy technician training program.
Hold a Registered Pharmacy Technician license in the state of practice, as required by state regulations.
Hold national Pharmacy Technician Certification when required by the state board of pharmacy in the state of practice.
Have one to three years of related pharmacy experience in a home care, retail, or pharmacy setting.
Have general knowledge of drug terminology, pharmaceutical calculations, drug use, and aseptic techniques.
Have a flexible schedule and the ability to work on-call evenings and weekends on an as-scheduled basis.
Have effective mathematical and communication skills.
Have basic pharmacy knowledge, including the ability to read and interpret prescriptions.
Be able to work independently, accurately, and efficiently.
Meet the role's physical requirements: constant sitting and keyboard typing; occasional standing and walking; and ability to push, pull, lift, and carry 10–30 pounds.

Nice To Haves

IV certification preferred.

Responsibilities

Coordinate and facilitate new referrals and admissions in collaboration with nurses, customer service, and distribution.
Conduct and document initial and ongoing assessments of patient, drug, and disease information to identify actual or potential drug-related problems or needs; escalate issues to a clinician as needed.
Answer inquiries from patients, families, physicians, and other healthcare professionals, escalating to a clinician as needed.
Maintain appropriate documentation in customer and patient records of clinical activities and communications.
Coordinate and schedule preparation of IV therapies and home medical equipment orders with assistance from the Pharmacist.
Help coordinate patient care activities with Pharmacists, Nurses, other Technicians, and Patient Care Coordinators.
Prepare labels, prescriptions, and compounding or mixing worksheets; complete and maintain product lot numbers, expiration dates, and batch records.
Generate delivery and pick slips under Pharmacist supervision; pick and pull supplies and home medical equipment.
Obtain supply inventories from patients or clients, communicate information to the Pharmacist as required, and document communications in patient progress notes in the pharmacy computer system.
Participate in branch management, department, and interdepartmental meetings and quality improvement activities.
Adhere to accreditation, OSHA, FDA, state, local, and federal regulations and standards relevant to infusion pharmacy and home medical equipment.
Perform other duties as assigned.