Pharmacy Technician - Patient Services Representative

Amerita•Irving, TX

About The Position

Prepares technical and clerical tasks associated with the preparation, labeling, and dispensing of pharmaceuticals, and contributes to inventory and quality assurance activities. Coordinates patient referrals, admissions, and care-related activities while supporting pharmacy services for specialty infusion patients outside the hospital. The role works with pharmacists, nurses, customer service, distribution, other technicians, and patient care coordinators. The schedule is Monday through Friday between 8:00 a.m. and 6:00 p.m., with the ability to work on-call evenings and weekends on an as-scheduled basis. This position has no supervisory responsibility. Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company providing complex pharmaceutical products and clinical services to patients outside of the hospital. Its vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider.

Requirements

Successfully complete an approved or accredited pharmacy technician training program.
Hold a registered Pharmacy Technician license in the state of practice, as required by state regulations.
Hold National Pharmacy Technician Certification if required by the state board of pharmacy in the state of practice.
Have one to three years of related pharmacy experience in a home care, retail, or pharmacy setting.
Have general knowledge of drug terminology, pharmaceutical calculations, drug use, and aseptic techniques.
Have a flexible schedule and ability to work on-call evenings and weekends on an as-scheduled basis.
Have effective mathematical and communication skills.
Have basic pharmacy knowledge, including the ability to read and interpret prescriptions.
Be able to work independently, accurately, and efficiently.
Meet the physical requirements of constant sitting and keyboard typing, occasional standing and walking, and the ability to push or pull and lift or carry 10–30 pounds.

Nice To Haves

IV certification preferred.

Responsibilities

Coordinate and facilitate new referrals and admissions in collaboration with nurses, customer service, and distribution.
Conduct and document initial and ongoing assessments of patient, drug, and disease information to identify actual or potential drug-related problems or needs; escalate issues to a clinician as needed.
Respond to inquiries from patients, families, physicians, and other healthcare professionals, escalating to a clinician as needed.
Maintain thorough and appropriate documentation in customer and patient records of clinical activities and communications with patients, physicians, and other healthcare professionals.
Coordinate and schedule preparation of IV therapies and home medical equipment orders with pharmacist assistance.
Help coordinate patient care activities with pharmacists, nurses, other technicians, and patient care coordinators.
Prepare labels, prescriptions, and compounding or mixing worksheets; complete and maintain product lot numbers, expiration dates, and batch records.
Generate delivery and pick slips under pharmacist supervision; pick and pull supplies and home medical equipment.
Obtain supply inventories from patients or clients, communicate information to the pharmacist as required, and document communications in patient progress notes in the pharmacy computer system.
Participate in branch management, department, and interdepartmental meetings and quality improvement activities.
Follow applicable accreditation, OSHA, FDA, state, local, and federal regulations and standards relevant to infusion pharmacy and home medical equipment.
Perform other duties as assigned.