Pharmacy Technician - Patient Services Representative

BrightSpring Health Services•Englewood, CO

About The Position

Amerita is seeking a Pharmacy Technician - Patient Services Representative to perform technical and clerical tasks associated with preparing, labeling, and dispensing pharmaceuticals. The role also supports inventory and quality assurance activities and coordinates patient referrals, admissions, care activities, IV therapy preparation, and home medical equipment orders. The position works with pharmacists, nurses, customer service, distribution, and other care team members to support patients receiving specialty infusion services outside the hospital. The schedule is Sunday through Thursday, 10:00 a.m. to 7:00 p.m., with an ability to work on-call evenings and weekends on an as-scheduled basis. The role requires constant sitting and keyboard typing, occasional standing and walking, and the ability to push, pull, lift, or carry 10–30 pounds. Amerita is an affiliate of BrightSpring Health Services.

Requirements

  • Successful completion of an approved or accredited pharmacy technician training program.
  • Registered Pharmacy Technician license in the state of practice, as required by state regulations.
  • National Pharmacy Technician Certification when required by the state board of pharmacy in the state of practice.
  • One to three years of related pharmacy experience in a home care, retail, or pharmacy setting.
  • General knowledge of drug terminology, pharmaceutical calculations, drug use, and aseptic techniques.
  • Ability to work a flexible schedule and work on-call evenings and weekends on an as-scheduled basis.
  • Effective mathematical and communication skills.
  • Basic pharmacy knowledge, including the ability to read and interpret prescriptions.
  • Ability to work independently, accurately, and efficiently.
  • Ability to sit and type on a keyboard constantly; stand and walk occasionally; and push, pull, lift, or carry 10–30 pounds.

Nice To Haves

  • IV certification preferred.

Responsibilities

  • Coordinate and facilitate new referrals and admissions in collaboration with nurses, customer service, and distribution.
  • Conduct and document initial and ongoing assessments of patient, drug, and disease information to identify actual or potential drug-related problems or needs; escalate to a clinician as needed.
  • Answer inquiries from patients, families, physicians, and other healthcare professionals, escalating to a clinician as needed.
  • Maintain appropriate documentation in patient records of clinical activities and communications with patients, physicians, and other healthcare professionals.
  • Coordinate and schedule preparation of IV therapies and home medical equipment orders with pharmacist assistance.
  • Help coordinate patient care activities with pharmacists, nurses, other technicians, and Patient Care Coordinators.
  • Prepare labels, prescriptions, and compounding or mixing worksheets, and complete and maintain product lot numbers, expiration dates, and batch records.
  • Generate delivery and pick slips under pharmacist supervision; pick and pull supplies and home medical equipment.
  • Obtain patient or client supply inventories, communicate information to the pharmacist as required, and document communications in patient progress notes in the pharmacy computer system.
  • Participate in branch management, department, and interdepartmental meetings and quality improvement activities.
  • Follow accreditation requirements and applicable OSHA, FDA, state, local, and federal regulations and standards relevant to infusion pharmacy and home medical equipment.
  • Perform other duties as assigned.

Benefits

  • Health, dental, vision, and life insurance.
  • Company-paid short- and long-term disability.
  • Flexible schedules and paid time off.
  • Tuition reimbursement.
  • Employee discount program and DailyPay.
  • 401(k).
  • Pet insurance.
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