Pharmacy Technician - Patient Services Representative

BrightSpring Health Services•Englewood, CO

About The Position

The Pharmacy Technician - Patient Services Representative prepares technical and clerical materials associated with pharmaceutical preparation, labeling, and dispensing, and contributes to inventory and quality assurance. The role supports patient referrals and admissions, coordinates patient care and infusion therapy orders, and communicates with patients, families, physicians, clinicians, and other healthcare professionals. It also maintains patient and product records and supports the preparation and delivery of IV therapies and home medical equipment.

Requirements

Successful completion of an approved or accredited pharmacy technician training program.
Registered Pharmacy Technician license in the state of practice, as required by state regulations.
National Pharmacy Technician Certification, as required by the state board of pharmacy in the state of practice.
One to three years of related pharmacy experience in a home care, retail, or pharmacy setting.
General knowledge of drug terminology, pharmaceutical calculations, drug use, and aseptic techniques.
Ability to work a flexible schedule, including on-call evenings and weekends on an as-scheduled basis.
Effective mathematical and communication skills.
Basic pharmacy knowledge, including the ability to read and interpret prescriptions.
Ability to work independently, accurately, and efficiently.
Ability to sit and type on a keyboard constantly; stand and walk occasionally; and push, pull, lift, or carry 10–30 pounds.

Nice To Haves

IV certification preferred.

Responsibilities

Coordinate and facilitate new referrals and admissions in collaboration with nurses, customer service, and distribution.
Conduct and document initial and ongoing assessments of patient, drug, and disease information to identify actual or potential drug-related problems or needs; escalate to a clinician as needed.
Respond to inquiries from patients, families, physicians, and other healthcare professionals, escalating to a clinician as needed.
Maintain thorough and appropriate documentation of clinical activities and communications in customer and patient records.
Coordinate and schedule preparation of IV therapies and home medical equipment orders with assistance from the Pharmacist.
Coordinate patient care activities with Pharmacists, Nurses, other Technicians, and Patient Care Coordinators.
Prepare labels, prescriptions, and compounding or mixing worksheets; maintain product lot numbers, expiration dates, and batch records.
Generate delivery and pick slips under Pharmacist supervision, and pick and pull supplies and home medical equipment.
Obtain patients’ or clients’ supply inventories, communicate the information to the Pharmacist as required, and document communications in patient progress notes in the pharmacy computer system.
Participate in branch management, department, and interdepartmental meetings and quality improvement activities.
Follow accreditation requirements and applicable OSHA, FDA, state, local, and federal regulations and standards related to infusion pharmacy and home medical equipment.
Perform other duties as assigned.