Pharmacy Technician / Patient Services Representative

Amerita•Town of North Hempstead, NY

12d•$26 - $30

About The Position

Prepares technical and clerical tasks associated with the preparation, labeling, and dispensing of pharmaceuticals. Plays an integral role in inventory and quality assurance activities. Coordinates patient referrals, admissions, prescription processing, IV therapy preparation, and home medical equipment orders in collaboration with pharmacists, nurses, customer service, distribution, and other care team members. Maintains patient documentation and supports quality improvement and regulatory compliance activities. Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. It aims to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider.

Requirements

Successful completion of an approved or accredited pharmacy technician training program.
Registered Pharmacy Technician license in the state of practice, as required by state regulations.
National Pharmacy Technician Certification, as required by the state board of pharmacy in the state of practice.
One to three years of related pharmacy experience in a home care, retail, or pharmacy setting.
General knowledge of drug terminology, pharmaceutical calculations, drug use, and aseptic techniques.
Flexible schedule and ability to work on-call evenings and weekends on an as-scheduled basis.
Effective mathematical and communication skills.
Basic pharmacy knowledge, including reading and interpreting prescriptions.
Ability to work independently, accurately, and efficiently.

Nice To Haves

IV certification preferred.

Responsibilities

Coordinate and facilitate new referrals and admissions in collaboration with nurses, customer service, and distribution.
Conduct and document initial and ongoing assessments of patient, drug, and disease information to identify actual or potential drug-related problems or needs.
Escalate issues to a clinician as needed.
Answer inquiries from patients, families, physicians, and other healthcare professionals, escalating to a clinician as needed.
Maintain thorough and appropriate documentation in customer and patient records of clinical activities and communications.
Coordinate and schedule preparation of IV therapies and home medical equipment orders with assistance from the Pharmacist.
Help coordinate patient care activities with Pharmacists, Nurses, other Technicians, and Patient Care Coordinators.
Prepare labels, prescriptions, and compounding or mixing worksheets; complete and maintain product lot numbers, expiration dates, and batch records.
Generate delivery and pick slips under Pharmacist supervision; pick and pull supplies and home medical equipment.
Obtain supply inventories from patients or clients, communicate information to the Pharmacist as required, and document communications in patient progress notes in the pharmacy computer system.
Participate in branch management, department, and intra-departmental meetings and quality improvement activities.
Adhere to applicable accreditation, OSHA, FDA, state, local, and federal regulations and standards relevant to infusion pharmacy and home medical equipment.
Perform other duties as assigned.