Patient Care Coordinator
Raleigh Capitol Ear, Nose, and Throat • Garner, NC5d
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Patient Care Coordinator
Raleigh Capitol Ear, Nose, and Throat•Garner, NC
About The Position
Raleigh Capitol Ear, Nose, Throat & Allergy is seeking a friendly, dependable, and highly organized Patient Care Coordinator to support its growing team. This role works in a fast-paced medical environment and helps provide an exceptional patient experience through a welcoming, efficient front office. The coordinator supports appointment scheduling, patient communications, referrals, insurance-related tasks, and daily office operations while coordinating with clinical staff and providers.
Requirements
- Excellent communication and customer service skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize in a busy environment.
- Comfort using electronic medical records and computer systems.
- Positive attitude, professional demeanor, and willingness to be a team player.
- Dependable and proactive, with the ability to work independently when needed.
Nice To Haves
- Previous experience in a medical office or healthcare setting.
Responsibilities
- Welcome patients and provide a warm, professional first impression.
- Coordinate patient appointments, follow-ups, and scheduling needs.
- Manage incoming phone calls and patient inquiries professionally and compassionately.
- Coordinate referrals, medical records, and communications with other healthcare providers.
- Assist with insurance verification, authorizations, and other administrative responsibilities.
- Communicate with clinical staff and providers to ensure smooth patient flow.
- Help keep daily office operations organized and running efficiently.
- Address patient questions and concerns with patience and a solutions-oriented attitude.
Benefits
- Supportive and collaborative team.
- Opportunity to grow skills in a specialized medical practice.
- Rewarding role that makes a difference in people's lives.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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