Associate Patient Care Coordinator - Fredericksburg Endoscopy Center

SCA Health•Fredericksburg, IA

About The Position

The Associate Patient Care Coordinator greets patients, visitors, and guests at the center and assists patients with registration. The role prepares patient charts and other communications, provides updates to patient families as needed, and performs administrative duties as assigned. The coordinator contributes to a positive, professional ambulatory surgery center environment through considerate, courteous interactions and teamwork, while maintaining flexibility in scheduling and job assignments to meet patient needs. The role also participates in committees, work groups, and meetings as needed and successfully completes required position competencies. The position calls for continued development of job-specific expertise and participation in continuing education to support facility responsibilities and professional growth.

Requirements

High school graduate or equivalent.
Exceptional written and verbal communication skills, including the ability to communicate effectively in English.
Advanced computer literacy, including sending and receiving company email, accessing patient charts electronically, and creating complex word-processing and spreadsheet documents.
Excellent interpersonal relationship skills.
Ability to listen, comprehend, and follow instructions.
Previous work experience in an ambulatory care surgical setting or acute care hospital.
Dependability, punctuality, and ability to meet deadlines.

Nice To Haves

Ability to speak Spanish.
Previous registration, admissions, or healthcare scheduling experience.
One year of Medical Receptionist experience.
Post-high-school general business or administrative training.

Responsibilities

Greet and welcome patients, visitors, and guests to the center.
Assist patients through the registration process.
Prepare patient charts and other communications.
Provide updates to patient families as needed.
Demonstrate appropriate knowledge and competence in designated position skills.
Maintain and evaluate job-specific expertise and pursue continuing education relevant to facility responsibilities and professional growth.
Perform administrative duties as assigned.
Remain flexible with scheduling and job assignments to cover patient needs.
Promote a positive and professional ambulatory surgery center environment through considerate, helpful, and courteous interactions and teamwork.
Participate in committees, work groups, and meetings as needed.
Successfully complete required position competencies.