Associate Patient Care Coordinator - Fredericksburg Endoscopy Center

SCA Health•Fredericksburg, IA

About The Position

The Associate Patient Care Coordinator supports patient registration and administrative operations at Fredericksburg Endoscopy Center. The role welcomes patients, visitors, and guests; assists patients through registration; prepares patient charts and communications; and provides updates to patient families as needed. The coordinator maintains the knowledge and competence required for the position, pursues continuing education and professional growth, and performs other administrative duties as assigned. The position helps foster a positive, professional ambulatory surgery center environment through courteous, considerate interactions and teamwork. It also requires flexibility in scheduling and job assignments to meet patient needs, participation in committees and meetings as needed, and successful completion of required position competencies.

Requirements

High school graduate or equivalent.
Exceptional written and verbal communication skills.
Ability to communicate effectively in English.
Advanced computer literacy, including sending and receiving company email, accessing patient charts electronically, and creating complex word-processing and spreadsheet documents.
Excellent interpersonal relationship skills.
Ability to listen, comprehend, and follow instructions.
Dependability, including attendance, punctuality, and ability to meet deadlines.
Previous work experience in an ambulatory care surgical setting or acute care hospital.

Nice To Haves

Ability to speak Spanish.
Previous registration, admissions, and healthcare scheduling experience.
One year of Medical Receptionist experience.
Post-high-school general business or administrative training.

Responsibilities

Greet and welcome patients, visitors, and guests to the center.
Assist patients through the registration process.
Prepare patient charts and other communications.
Provide updates to patient families as needed.
Maintain and demonstrate knowledge and competence in designated job-specific skills.
Maintain job-specific expertise and pursue continuing education and professional growth.
Perform administrative duties as assigned.
Remain flexible with scheduling and job assignments to cover patient needs.
Promote a positive and professional ambulatory surgery center environment through considerate, helpful, and courteous interactions and teamwork.
Participate in committees, work groups, and meetings as needed.
Successfully complete required competencies for the position.