Patient Services Coordinator - Float
PT Solutions Physical Therapy•Milwaukee, WI
•$18 - $24
About The Position
PT Solutions Physical Therapy is seeking a Patient Services Coordinator to support its physical therapy practice. The role serves as a link between patients, providers, and insurers, helping make the care journey seamless and supporting patients in accessing care. The coordinator manages administrative and communication processes, including insurance verification, authorizations, physician referrals, and scheduling. This is a full-time float position that floats to CSM Milwaukee.
Requirements
- High school diploma or GED at minimum; submission of documentation for the highest level of education obtained is required.
- 1–2 years of customer service experience; healthcare experience is preferred.
Nice To Haves
- Healthcare customer service experience.
Responsibilities
- Reconcile patient payments and units billed while following HIPAA guidelines.
- Follow processes for insurance verification and/or benefits management.
- Obtain authorizations and/or prior authorizations.
- Collect over-the-counter payments and reconcile charges weekly and monthly.
- Maintain relationships with patients, providers, clinicians, and internal operational departments.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with match
- Performance-based incentives
- Professional development opportunities
- Career progression opportunities
- Paid time off
- Sick leave or Extended Illness Bank accrual, depending on state laws
- Reimbursement for endurance race entry fees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
