Patient Care Coordinator

Allmed Staffing•New Hyde Park, NY

4d•Onsite

About The Position

The Patient Care Coordinator (also identified in the posting as a Patient Service Representative) supports front-desk operations at an outpatient physical therapy location. The role serves as a primary point of contact for patients and provides customer service while helping ensure efficient daily clinic operations. The ideal candidate has customer-service experience, excellent communication skills, and the ability to prioritize patient needs in a busy clinical environment. The position is located at 2800 Marcus Ave, New Hyde Park, NY 11042. It is a three-month contract paying $19 per hour, paid weekly. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The dress code is Optum attire with slacks.

Requirements

Previous customer service experience.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional, friendly, and patient-focused demeanor.
Strong attention to detail and accuracy.
Comfortable working with computers, spreadsheets, and office software.
Ability to work effectively in a fast-paced healthcare environment.
Reliable attendance and flexibility with scheduling.

Nice To Haves

Healthcare or medical office experience is strongly preferred.

Responsibilities

Greet and assist patients in a professional and welcoming manner.
Check patients in and out efficiently and accurately.
Collect patient payments and maintain accurate payment records.
Answer incoming telephone calls and assist patients with questions and requests.
Provide exceptional customer service while maintaining patient confidentiality.
Prioritize patient needs and accommodate patients whenever possible.
Assist with daily administrative tasks and office operations.
Maintain and update spreadsheets and other administrative records.
Ensure patient information is entered and maintained accurately.
Communicate effectively with clinical and administrative staff.
Help maintain an organized and professional front-desk environment.
Perform other administrative duties as assigned.