Patient Care Coordinator
Professional Physical Therapy•Boston, MA
About The Position
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate Patient Care Coordinator. This role is the first point of contact for patients and helps provide exceptional customer service and a smooth patient experience. The company values teamwork, respect, and integrity, and seeks someone who shares these values and is passionate about helping others. Compensation is $18–$21 per hour, based on experience and qualifications.
Requirements
- High school diploma or equivalent.
- Prior experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent interpersonal and communication skills.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Proficient computer skills and ability to learn new software systems.
Responsibilities
- Greet and check in patients, ensuring accurate and complete patient information.
- Collect copays and patient balances as needed.
- Manage appointment scheduling.
- Answer phone calls and respond to patient inquiries or direct patients to the appropriate department or healthcare professional.
- Collect and update patient information.
- Assist with administrative tasks such as data entry and maintaining patient records.
Benefits
- Monthly performance bonus
- Medical, dental, and vision insurance
- STD/LTD insurance
- Hospitalization insurance
- Accident insurance
- Life insurance
- 401(k) with employer match
- Employee assistance program
- Employee discounts
- Employee referral program
- Paid time off (PTO)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
