Patient Access Representative Jobs

About The Position

Requirements

• High school diploma or equivalent required.

Nice To Haves

• Previous experience with scheduling, coding or medical billing preferred.
• Previous experience in a medical office preferred.

Responsibilities

• Schedules testing and procedures visits for patients according to what is ordered for the patient.
• Obtains all requested information/data, including completing prior authorizations for these tests, and procedures.
• Assists with getting medication prior authorizations (PA) as needed.
• Scans verification sheets, PA referrals, prior authorizations and other referrals received from insurance companies.
• Ensures that all testing, procedures, and medication that have required prior authorizations have the documentation scanned into the chart in a timely manner.
• Works with insurance verification websites and makes phone calls to verify coverage for testing, procedures, and medications.
• Performs a variety of routine administrative and clerical tasks to ensure the smooth and efficient operations of the office including but not limited to: Greeting patients and completing "check - in" process including verification of patient demographics and insurance/payment information; Answering phone calls, directing calls appropriately and transmitting messages; and Maintaining patient schedules & patient reports, typing correspondence, and maintaining department files.
• Assists with the coordination of daily office operations including but not limited to: Ordering supplies; Ensuring timely and efficient patient flow.
• Initiates patient referral process to other providers.
• Participates in performance improvement initiatives and supports organizational strategic goals.
• Maintains confidentiality of patient, employee, and business information.
• Participates in on-going training and attends required educational programs.
• Performs other related duties as assigned.
• Clearly communicates and continuously supports the Mission and Values of JMH.
• Conducts all activities in comp1iance with applicable laws, regulations, standards and JMH policies and procedures including Blood and Body Substance Precautions.