Parts Counter Jobs

About The Position

Requirements

• High school diploma, equivalent experience, or motivation to pursue a GED.
• At least one year of professional automotive parts experience or two years of hobbyist automotive parts experience.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
• Ability to use common-sense understanding to follow written, oral, or diagrammatic instructions and solve problems involving several concrete variables in standardized situations.
• Basic computer knowledge, including web browsing and Microsoft Office.
• Valid driver's license and clean driving record; a Class E license is required for Missouri locations.
• Ability to meet the physical demands of the job, including regularly standing, walking, handling and reaching with hands and arms, and lifting or moving up to 10 pounds regularly, up to 25 pounds frequently, and up to 50 pounds occasionally.

Nice To Haves

• ASE certifications.

Responsibilities

• Provide exceptional customer service by helping customers determine the parts or paint they need, processing paint formulas using a computer, mixing paint, offering solutions, and diffusing situations involving dissatisfied customers.
• Research parts and paint availability, stock numbers, inventory status, and pricing using computers and catalogs.
• Mix paint for customers; pull parts orders; and check in, put up, straighten, dust, and rearrange stock as needed.
• Handle cash and credit transactions and properly invoice or credit customer accounts.
• Prioritize delivery items and assign deliveries to drivers, if applicable.
• Handle new and defective core returns, ensure appropriate customer credit, and complete required paperwork.
• Work on home-store inventory and assist with inventory at other locations, if assigned.
• Cooperate and coordinate with coworkers as a team member.
• Perform job duties in compliance with legal, regulatory, and company safety guidelines, practices, and policies.
• Open and/or close the store if assigned key-holder responsibility.
• Clean and maintain the interior and exterior of the building, including picking up trash, sweeping, and mopping.
• Maintain a neat, clean, and professional appearance.
• Perform other tasks as assigned.

Benefits

• 401(k) employer matching
• Company-paid vacation, holidays, and sick days
• Medical, dental, and vision coverage
• Company-paid basic life insurance and long-term disability
• Short-term disability
• Flexible spending accounts
• Additional supplemental life insurance
• Accident insurance
• Hospital indemnity
• Employee assistance program
• Employee purchase discounts
• Scholarship program
• Earning incentives and bonuses