Counter Parts Sales Representative - Driver

FleetPride • Hialeah, FL

4d

About The Position

FleetPride is seeking a Counter Parts Sales Representative to serve customers by phone or in person through the sale of heavy-duty parts. The role requires substantial knowledge of the products sold and focuses on matching parts to customer needs and availability while generating profit for FleetPride. The representative may also deliver orders or travel to customer locations to help identify parts. Other duties may be assigned by the supervisor.

Requirements

• High school diploma, GED, or high school equivalence certificate.
• Intermediate to advanced knowledge of Windows applications, including Excel, Word, and Outlook.
• At least 2 years of sales experience.
• Valid driver's license with a clean driving record.
• Ability to lift or carry parts in excess of 60 pounds up to 15% of the time, with most lifting and carrying involving parts weighing 5 to 60 pounds.
• OSHA-approved steel-toed safety shoes are required from the first day of the job.

Nice To Haves

• Experience selling heavy-duty automotive parts.

Responsibilities

• Help determine and obtain heavy-duty parts requested by customers by phone or in person, and suggest related parts for a complete service.
• Locate and obtain ordered parts from a central warehouse or branch.
• Determine sales prices in accordance with company procedures.
• Handle warranty or defective parts in accordance with company procedures.
• Write up approved charge sales in accordance with company procedures.
• Special-order parts on an emergency basis when necessary and appropriate.
• Process approved customer credits for returned merchandise.
• Maintain confidentiality of pricing lists and structures as required by company procedures.
• Answer customer questions about products, prices, availability, and product features.
• Provide customers with product catalogs.
• Use non-selling and non-servicing time to study catalogs and review price sheets, bulletins, and product changes, additions, and deletions.
• Keep the counter parts area clean and orderly and ensure display areas encourage sales.
• Keep product catalogs current by discarding old catalogs and replacing them with new ones.
• Deliver orders to customers on an infrequently assigned basis.
• Travel to customer locations to assist with identifying parts.
• Follow other supervisor instructions and perform other duties as requested.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED