Parts Counter Sales Representative

Truck Centers • St. Louis, MO

10d

About The Position

Truck Centers, Inc. is hiring a customer-focused Parts Counter Sales Representative to help customers find commercial vehicle and equipment parts in person and over the phone. The role works in a lively, fast-paced setting and involves looking up parts and technical information, checking inventory, completing sales transactions, coordinating orders, processing returns, following up with customers, and entering part numbers for repair orders. The available schedule is Tuesday through Saturday, 8:30 a.m. to 5:00 p.m., with a shift differential for working Saturdays.

Requirements

• High school diploma or GED.
• Thorough knowledge of basic computer operations and inventory control systems.
• Demonstrated customer service and communication skills.
• Strong organizational skills, including the ability to prioritize multiple projects, attention to detail, and a solution-focused outlook.
• Ability to pass a pre-employment background check and drug screen.
• Ability to lift or move up to 80 pounds unassisted.

Nice To Haves

• Two or more years of parts sales experience is highly preferable.

Responsibilities

• Assist customers with parts sales over the counter and by phone.
• Look up parts and technical information, check inventory, and locate stock within the TCI network.
• Complete sales transactions accurately and promptly, following company policies and verifying signatures, credit cards, and customer identity.
• Schedule orders for shipment, delivery, or customer pick-up and ensure they are processed quickly.
• Issue credits for returned parts after verifying purchase details against original invoices or reference numbers.
• Follow up with customers about order status, provide estimates, and make routine sales calls to maintain customer relationships.
• Accurately enter part numbers to determine costs on repair orders.

Benefits

• Pay range of $20.50–$30.76 per hour with incentive eligibility.
• Saturday shift differential.
• 401(k) with company match.
• Health insurance with two plan options.
• Vision insurance.
• Dental insurance.
• Paid time off, including paid volunteer time.
• Disability insurance.
• Flexible spending account (FSA) and health savings account (HSA) options.
• Company-paid life and AD&D insurance.
• Maternity leave.
• Employee assistance program.
• Wellness program.
• Company-paid uniforms.
• Company-paid boot allowance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED