Parts Counter

Transteck, Inc • Union Township, PA

4d

About The Position

Transteck, Inc., a Freightliner dealer group with locations and body shops across the northeastern United States, is hiring an experienced Parts Counter person for its heavy truck dealership. The role handles parts sales and fulfillment through in-person, phone, email, and online channels. The employee will also be cross-trained in warehouse and parts delivery positions.

The position involves meeting sales and gross profit goals, ordering and sourcing parts, supporting the service department with special orders, resolving customer issues, maintaining a clean and safe work area, and completing related parts processes. Ongoing OEM training is provided to keep the employee current with parts changes. Candidates must pass a background and criminal records check, physical exam, and drug screen.

Requirements

• High school diploma or GED.
• Clean driving record.
• Must pass a background and criminal records check, physical exam, and drug screen.

Nice To Haves

• One to two years of sales experience preferred.

Responsibilities

• Sell parts in person, by phone, email, and online.
• Source parts as needed for speedy fulfillment.
• Meet sales and gross profit goals.
• Order parts according to dealership procedures.
• Maintain special-order parts for the service department.
• Resolve customer problems and maintain excellent customer service.
• Maintain a clean and safe work area.
• Participate in ongoing OEM training to stay current with parts changes.
• Provide written quotes to customers as needed.
• Process core and warranty transactions according to company guidelines.
• Cross-train in warehouse and parts delivery positions.

Benefits

• Uniforms
• Medical insurance
• Dental and vision coverage
• Short-term and long-term disability insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED