PARTS COUNTER

Crain Automotive•Little Rock, AR

About The Position

Crain Chevrolet of Little Rock is seeking a knowledgeable and customer-focused Parts Counter professional. The role assists customers with their parts needs, manages inventory, and supports efficient parts sales operations. It requires strong communication skills, attention to detail, and a focus on excellent customer service.

Requirements

  • High school diploma or equivalent.
  • Strong knowledge of automotive parts and terminology.
  • Excellent customer service and communication skills.
  • Ability to use computer systems and parts catalog software effectively.
  • Detail-oriented with strong organizational skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic math skills for processing sales and inventory management.

Nice To Haves

  • Previous experience in automotive parts sales or a related field.

Responsibilities

  • Greet and assist customers in a friendly and professional manner at the parts counter.
  • Identify and locate requested parts using parts catalogs and computer systems.
  • Process parts orders accurately and efficiently, including sales transactions and invoicing.
  • Maintain organized and accurate inventory records, including receiving and stocking parts.
  • Communicate with service technicians and other departments to fulfill parts requirements.
  • Provide product knowledge and recommendations to customers.
  • Keep the parts counter area clean, organized, and well-stocked.
  • Assist with inventory audits and cycle counts as needed.
  • Handle customer inquiries and resolve issues related to parts orders or availability.
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