Parts Counter

Gabrielli Truck Sales • Dayton, NJ

8d • $28 - $30

About The Position

Sells parts to customers over the counter, through the shop, or by phone. Provides friendly, professional, and efficient customer service while helping customers select the parts they need and keeping them informed about related parts, specials, and the full product line. Handles customer inquiries, payments, and invoices, and coordinates with the parts manager regarding urgent out-of-stock items and back orders. The role works in a warehouse environment and may require standing, lifting, and climbing.

Requirements

• Minimum of 3 years of experience with auto or truck parts.
• High school graduate.
• Parts department experience.
• Computer knowledge.
• Motivated, proactive, focused, and well organized.
• Able to work overtime when necessary.
• Flexible hours.
• Ability to stand all day if necessary.
• Ability to lift 60 lbs.
• Ability to use a hand truck if necessary.
• Ability to climb ladders and stairs.

Responsibilities

• Assist customers in selecting required parts in a friendly, professional, and efficient manner.
• Inform customers of companion part requirements and specials, and expose customers to the full product line.
• Answer phone calls and provide price quotes and other information.
• Provide a high level of customer service.
• Notify the parts manager of out-of-stock parts requiring immediate attention.
• Follow up on back-ordered parts.
• Receive payment from retail customers or obtain credit authorization.
• Ensure all charge sales are signed by the customer.
• Ensure all customers receive a copy of their invoice.
• Participate in available training programs.
• Keep current on new products and product updates.

Benefits

• Medical and dental plan
• Paid holidays
• Paid vacation and sick/personal time
• 401(k) with employer match
• Employer-paid life insurance benefit
• Gym reimbursement program

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED