Parts Counter

Allstate Peterbilt Group•Clear Lake, IA

About The Position

Allstate Peterbilt Group serves the medium- and heavy-duty truck and trailer industry throughout the Midwest. The Parts Counter Salesperson assists customers and mechanics in obtaining needed parts and supplies and is accountable for achieving monthly sales and gross profit forecasts. The role also seeks and solicits parts sales. The position works with customers, mechanics, and outside salespeople to meet parts requirements and provide customer satisfaction. It prepares invoices for over-the-counter sales and house requisitions for parts issued to the shops; helps maintain stock levels; receives and ships parts; issues local purchase orders; maintains parts and price books; records lost sales in the inventory system; and provides the Parts Manager with information about potential inventory needs. The role operates a terminal console and other equipment and performs other duties as assigned by a supervisor.

Responsibilities

Work with customers and mechanics to fill parts requirements.
Prepare invoices for over-the-counter sales and house requisitions for parts issued to the shops.
Assist with maintaining stock levels, receiving and shipping parts, and issuing local purchase orders.
Work with outside salespeople to fulfill customers’ parts requirements and maximize customer satisfaction.
Maintain a neat and clean appearance in the customer parts area and parts warehouse.
Update and maintain master parts and price books.
Enter all lost sales into the inventory system to help maintain appropriate inventory items and levels.
Prepare information for the Parts Manager about parts that may be required for inventory.
Operate a terminal console and other equipment in fulfilling duties.
Perform other duties as assigned by the supervisor.