Parts Counter
About The Position
We are seeking a reliable and detail-oriented Parts Counter Associate to join a Mazda dealership. The role assists internal and external customers with parts inquiries, processes orders, and ensures accurate and timely fulfillment. The ideal candidate is organized, responsive, and sales-driven, with the ability to build strong relationships and maximize parts revenue. The dealership is part of a family-owned group that prioritizes long-term relationships, operational consistency, and employee growth. Its team environment emphasizes accountability, support, and clear expectations, with opportunities to develop within a growing organization.
Requirements
- Automotive parts experience is required.
- Strong communication, follow-up, and customer service skills.
- Ability to work in a fast-paced, team-oriented environment.
- Strong organization and attention to detail.
Nice To Haves
- Kia or Hyundai experience is a plus.
- Wholesale parts sales experience is strongly preferred.
- CDK experience is a plus.
Responsibilities
- Assist service technicians, advisors, and retail customers at the parts counter.
- Process internal, retail, and wholesale orders accurately and efficiently.
- Develop, maintain, and grow wholesale accounts, including body shops and repair facilities.
- Follow up proactively on quotes, backorders, and open opportunities.
- Coordinate deliveries and ensure timely order fulfillment.
- Maintain accurate inventory control and organization.
- Process returns, credits, and warranty parts according to manufacturer guidelines.
- Communicate effectively with service and sales departments.
Benefits
- Hourly base pay plus commission.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for advancement within the organization.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
