Outreach Coordinator Jobs

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Medical Assistant – Patient Outreach Coordinator (Part-Time, Senior Living, LA)

Shapely•Los Angeles, CA
•$25 - $35•Onsite
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About The Position

Shapely is a clinical practice providing weight management and chronic disease care through virtual visits with physicians and registered dietitians. The Medical Assistant – Patient Outreach Coordinator represents Shapely in senior living communities throughout Los Angeles, enrolling residents, helping them access care, setting up remote monitoring devices, and building relationships with residents and community staff. The role works closely with Shapely providers and the support team, and helps shape patients’ experience of the service. This is a part-time, in-person role involving visits to partner communities at least two days per week. The position is expected to involve 16–24 hours per week, with an opportunity to transition to a full-time role of 40 hours per week. Compensation is $25–$35 per hour, and mileage is reimbursed for travel between communities during the workday.

Requirements

  • Must live in Los Angeles or be able to commute to Los Angeles-area communities at least two days per week.
  • Available for part-time work of 16–24 hours per week; the role may transition to a full-time role of 40 hours per week.
  • Comfortable setting up devices, installing the company app, running video visits, and explaining technology to patients who may not be tech-savvy.
  • Warm, patient, and outgoing, with the ability to build trust quickly with patients and community staff.
  • Organized and reliable, with the ability to handle enrollment paperwork and insurance details accurately.
  • Valid driver’s license and reliable transportation.

Nice To Haves

  • Certified Nursing Assistant, Medical Assistant, licensed vocational nurse, or other healthcare exposure.
  • Experience working with residents in senior living communities.
  • Familiarity with insurance verification and patient intake.
  • Experience working with older adults or residential communities.

Responsibilities

  • Educate residents about Shapely’s services and encourage them to meet with a registered dietitian.
  • Guide new patients through program enrollment, including providing insurance details, scheduling an appointment, and completing intake forms.
  • Set up and support video visits between patients and their Shapely doctor.
  • Work with the support team to resolve questions, follow-ups, and billing inquiries.
  • Set up remote patient monitoring devices, beginning with connected scales, and teach patients how to use them.
  • Visit partner communities in person to meet with resident directors and residents.
  • Introduce residents to Shapely, answer their questions, and build interest in the program.
  • Check in regularly with residents and community leaders to ensure they feel heard and well cared for.

Benefits

  • Competitive pay of $25–$35 per hour.
  • Opportunity to grow as the company adds new conditions and programs.
  • Mileage reimbursement for travel between communities during the workday.
  • Opportunity to be part of a growing team changing how people receive chronic-disease care.

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What This Job Offers

Job Type

Part-time

Education Level

No Education Listed

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