Community Outreach Coordinator

AECOM•New York, NY

21h•$85,000 - $100,000•Onsite

About The Position

AECOM is seeking a Community Outreach Coordinator for its New York, New York office. The role plans and coordinates community outreach processes and activities related to planning, design, relocation, construction, and other work at specific New York City Housing Authority (NYCHA) developments. The coordinator works closely with resident associations and stakeholders to share program updates, gather resident input, and support briefings on relocation, construction, and other aspects of the program. The position is on-site and may require evening or weekend work for outreach activities or public meetings.

Requirements

BA/BS degree, or demonstrated equivalency of experience and/or education.
U.S. citizenship is required due to the nature of the job.

Nice To Haves

Two or more years of demonstrated engagement skills with disadvantaged populations.
Ability to communicate clearly in writing and verbally, and to communicate diplomatically while remaining focused on agency goals and priorities.
Knowledge of New York City public housing, stakeholder engagement strategies, working with city/state/federal elected officials, and working with disadvantaged and non-English-speaking populations.
Experience working in and around construction sites, including basic knowledge of construction phases, procurement, design, and key construction-industry terminology.
Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Project; e-Builder construction project management software; and graphic design software such as Adobe Creative Suite.

Responsibilities

Plan and execute multi-stakeholder meetings according to established engagement plans for project pre-planning/procurement, design/relocation, and construction.
Coordinate and provide regular communication in response to residents’ questions and concerns.
Conduct resident engagement through phone calls, flyer and brochure distribution, and door-to-door canvassing.
Schedule regular updates for stakeholders, Tenant Associations, and residents.
Present at meetings and workshops.
Solicit updates from construction, relocation, and other teams to share with and present to residents.
Ensure materials are informative, easy to understand, and translated.