Community Outreach Coordinator

Fleet Feet•Pleasanton, CA

About The Position

The Community Outreach Coordinator connects Fleet Feet with the local running and fitness community, combining relationship-building with in-store customer engagement to expand community impact, increase brand awareness, and support business growth. Working with Store Leadership, the Store Support Team, and local partners, the coordinator helps establish Fleet Feet as a hub for running and wellness. The role involves building community partnerships, coordinating events and local marketing, and representing the brand in community settings. It also includes regular sales-floor shifts, assisting customers through the Fleet Feet outfitting process, and keeping retail staff informed about community events. The position is suited to someone passionate about community engagement who enjoys combining retail, event coordination, and grassroots marketing.

Requirements

  • Passion for Fleet Feet’s mission and a desire to positively impact the local running and fitness community.
  • Strong verbal and written communication skills and the ability to connect with diverse audiences.
  • Ability to manage multiple projects, work independently, and collaborate with a team.
  • Flexibility to work evenings, weekends, and occasional holidays to attend or lead community events.

Nice To Haves

  • Familiarity with Microsoft Office, Google Suite, and Canva, or willingness to learn.
  • Prior experience in run specialty retail, community outreach, or fitness-based roles.
  • Existing relationships within the local running or wellness community.

Responsibilities

  • Build relationships with local running groups, community organizations, and fitness-focused stakeholders.
  • Partner with store leadership to plan and execute community events that promote in-store engagement and sales.
  • Collaborate with the regional marketing team to align local outreach with national campaigns.
  • Coordinate and update social media, website content, and local marketing using company-provided tools and brand standards.
  • Represent the Fleet Feet brand in community-facing interactions.
  • Work regular sales-floor shifts and communicate upcoming community events to customers.
  • Support customers through the Fleet Feet outfitting process with personalized service and product education.
  • Bridge event planning and retail operations so staff are informed and engaged.
  • Act as a positive role model and support Retail Experience Managers during busy shifts.

Benefits

  • 401(k) with a 4% company match for employees aged 21 and older at company-owned stores.
  • Exclusive discounts on industry-leading products and specialized training programs.
  • Professional development through mentorship opportunities, employee resource groups, and ongoing learning sessions.
  • Opportunities to participate in local outreach and service initiatives.
  • Supportive and passionate team culture.
  • Employees working 30 or more hours per week can explore healthcare, wellness, and other benefits.
  • Employees working 15–29 hours per week can explore healthcare, wellness, and other benefits.
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