Community Outreach Coordinator

Mansfield Hall•Madison, WI

23h

About The Position

The Community Outreach Coordinator executes community outreach efforts at Mansfield Hall, collaborating with students, staff, and external partners to ensure engagement opportunities align with the organization’s mission and values. The role fosters a supportive environment that promotes students’ growth toward independence through service learning, internships, and activities. The anticipated schedule is Monday through Friday, 1–9 p.m., with one weekend shift per month. The position also requires weekend and evening availability. Duties may extend beyond the listed responsibilities as necessary to support the Mansfield Hall program.

Requirements

Bachelor’s degree in behavioral sciences, communication, social work, or a related field.
Three or more years of experience working with diverse learners or stakeholders; higher education experience is preferred.
Strong organizational and administrative skills, with attention to detail.
Ability to work independently in a flexible work environment while contributing to team goals.
Effective problem-solving, conflict-resolution, and communication skills.
Ability to build and maintain strong professional relationships with community partners and internal staff.
Passion for supporting student growth and fostering a positive learning environment.
Strong interpersonal and communication skills, including the ability to represent Mansfield Hall professionally in external interactions.
Familiarity with challenges faced by Mansfield Hall’s student community, including academic, social, and personal growth barriers.
Ability to work in a dynamic, flexible environment and manage multiple tasks simultaneously.
Weekend and evening availability.

Nice To Haves

Experience working in a higher education setting.

Responsibilities

Collaborate with site leadership to offer community outreach programs supporting students’ civic engagement, volunteerism, professional development, and related skills.
Oversee the Summer Internship Program, service learning, job seminars, and in-house programming to promote student engagement and community involvement.
Develop and maintain relationships with local organizations, businesses, and agencies to create ongoing volunteer and internship opportunities for students.
Communicate regularly with case managers about students’ participation and progress in outreach programs for stakeholder communication and progress tracking.
Document student conversations and progress in writing within various systems.
Monitor student progress in volunteer and internship placements through regular check-ins with students and placement supervisors.
Provide job coaching to students pursuing summer jobs or post-graduation employment, including resume building, interview preparation, and professionalism; collaborate with on-campus career centers.
Coordinate large-group activities that provide opportunities for social engagement, physical activity, and community involvement.
Encourage student-led activities by working with students on event development.
Assist with recruitment and admissions efforts by promoting community outreach programs to prospective students and families.
Perform other duties as assigned to support the successful operation of the Mansfield Hall program.