Community Outreach Coordinator

Eye Care Partners•Covington, KY

About The Position

The Community Outreach Coordinator works in a dual role as a Community Outreach Coordinator and Ophthalmic Technician for Cincinnati Eye Institute Foundation. The position supports vision care services and expands community access through outreach and education. The coordinator assists with clinical eye exams and engages with community partners, patients, and the public to promote available services, coordinate outreach events, and track patient impact data in alignment with grant objectives. Work takes place in a normal office and clinical environment, with travel to other locations potentially necessary. The position has no supervisory responsibilities.

Requirements

  • Associate’s or Bachelor’s degree in Exercise Science, Public Health, Health Sciences, Health Education, or a related field.
  • Previous experience in a clinical, healthcare, or community outreach setting.
  • Comfort using electronic health records.
  • Professional appearance and conduct; logical and critical-thinking skills; customer focus; and excellent written, listening, and verbal communication skills.
  • Detail-oriented, reliable, professional attitude, positive attitude, and flexibility in accepting work assignments and priorities.
  • Management and organizational skills to support leadership of this function.
  • Ability to follow or provide verbal and written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations.
  • Interpersonal skills to support customer service, functional, and teammate support needs.
  • Ability to communicate effectively in English, verbally and in writing.
  • Basic to intermediate problem-solving skills, including mathematics, and basic to intermediate computer operation.
  • Proficiency with Microsoft Excel, Word, and Outlook.
  • For work-related travel, access to dependable transportation and a driving record that meets company liability carrier standards.
  • Specialty knowledge of systems relating to the job function and knowledge of applicable state and federal regulations, including a general understanding of HIPAA guidelines.
  • Ability to work with precise tools and equipment and the dexterity to use them correctly and safely.
  • Meet attendance and tardiness expectations.

Nice To Haves

  • Certification as an Ophthalmic Assistant or Optometric Technician.
  • Bilingual ability in Spanish or another language.
  • Experience working with Medicaid populations or in underserved communities.

Responsibilities

  • Develop and maintain relationships with community organizations, schools, and healthcare providers to promote CEIF services.
  • Represent The Foundation at outreach events, vision screenings, and health fairs.
  • Coordinate mobile clinic events and support transportation logistics as needed.
  • Track and report outreach and patient engagement data for grants and internal use.
  • Assist with creating outreach materials, including flyers and event announcements.
  • Perform duties as an Ophthalmic Technician.
  • Follow safety policies and procedures while supporting high-quality care and patient service.
  • Perform other duties that may be necessary or in the organization's best interest, as defined by management.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • 401(k) with employer matching
  • Paid time off
  • Paid holidays
  • Paid maternity leave
  • Competitive base pay
  • Employee discounts
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