Operations Manager Jobs

About The Position

Requirements

• At least 3 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritization skills.
• Ability to perform multiple tasks simultaneously.
• Ability to make decisions, solve problems, prioritize assignments, and direct the workforce in a changing warehouse environment.
• Ability to manage budgets, read and interpret profit-and-loss statements, and prepare related management reports.
• Intermediate PC skills, including knowledge of Excel, Word, Outlook, and PowerPoint.
• Aptitude for estimating rates and performing mental addition and subtraction while multitasking.
• Ability to walk and stand for extended periods.
• Ability to lift up to 75 pounds.
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven track record supervising warehouse employees, including hiring, training, and termination.
• Proven experience providing high levels of customer service to internal and external customers.
• Flexibility with shift start times and workdays, including weekends and holidays.

Nice To Haves

• Experience in warehousing, logistics, supply chain, or third-party services.
• A BS/BA degree or an associate degree with equivalent experience; a college degree is a plus.

Responsibilities

• Negotiate rates with common carrier representatives.
• Run the site with safety and efficiency as priorities.
• Write and balance daily bank deposits.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met each day.
• Document and resolve customer service or associate issues daily.
• Ensure associates follow policies and work rules, including safety rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing the site and departmental budget.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to policies and standard operating procedures.

Benefits

• Quarterly incentive based on operational performance.
• Benefits after 30 days, including major medical, dental, vision, life, short-term disability, long-term disability, and a 401(k) plan.