FamilySearch Operations Project Manager Intern, Full-Time, Salt Lake City

The Church of Jesus Christ of Latter-day Saints•Salt Lake City, UT

About The Position

FamilySearch is seeking a bright, motivated, enthusiastic intern to assist and support product operations and organizational readiness activities. The role supports operational teams, coordinates projects and releases, helps establish readiness and product operations practices, and works with teams and stakeholders across the department and Church workforce. Paid interns must be enrolled in an educational institution or be within one year following graduation, and must sign a Paid Internship Engagement Letter. Only Church members who are worthy of a temple recommend qualify for employment. The Church is an equal opportunity employer and will make reasonable accommodations for qualified individuals with known disabilities.

Requirements

Working toward or recent completion of a bachelor's degree or higher in business, management, a technical field, or a related field.
Experience managing projects and/or changes.
Proficiency with Microsoft products, including Outlook, Teams, OneDrive, Excel, PowerPoint, and SharePoint.
Strong written and verbal communication skills.
Effective interpersonal communication and active listening skills.
Strong ability to build and maintain relationships.
Problem-solving and conflict-resolution skills.
Ability to work with multiple global teams simultaneously.
Willingness to learn; self-directed and able to work well with others, including volunteers of mature age.
Detail-oriented, organized, and adaptable to change.
Basic AI LLM or LLM product experience, such as Anthropic's Claude or Microsoft's Copilot.
Must be enrolled in an educational institution or within one year following graduation to qualify as a paid intern.
Must sign a Paid Internship Engagement Letter.
Must be a Church member worthy of a temple recommend to qualify for employment.

Nice To Haves

Language experience, especially Spanish.

Responsibilities

Meet with teams and individuals to define roles and responsibilities associated with deliverables.
Prepare and support operational teams in product operations efforts.
Organize, coordinate, and track projects, plans, deliverables, initiatives, and releases according to readiness processes.
Use product operations methodologies, best practices, and standards to support optimal results.
Integrate and lead production operation activities.
Build and strengthen relationships across the department and Church workforce.
Document processes, checklists, and workflows.
Participate in and assist with planning sessions and counseling together.
Coordinate projects and activities with the manager and supporting teams.
Evaluate and report on product operations activities, including projects, to key stakeholders.
Support product operations principles at the division and organization levels.
Organize and analyze basic project metrics and analytics as requested.
Perform additional responsibilities as needed or assigned.