FamilySearch Operations Project Manager Intern, Full-Time, Salt Lake City

The Church of Jesus Christ of Latter-day Saints•Salt Lake, UT

1d•Onsite

About The Position

FamilySearch is seeking a bright, motivated, and enthusiastic intern to assist with and support product operations and organizational readiness activities. The Family History Department aims to enable inspiring journeys that bring joy to people as they discover, gather, and connect their family—past, present, and future. Its quality standards are inspiration, trust, kindness, effectiveness, and simplicity. The intern will help prepare operational teams, coordinate and track projects and releases, support product operations practices, document workflows, and communicate with teams and stakeholders. Paid interns must be enrolled in an educational institution or within one year of graduation and must sign a Paid Internship Engagement Letter.

Requirements

Working toward or recent completion of a bachelor’s degree or higher in business, management, a technical field, or a related field.
Experience managing projects and/or changes.
Proficiency with Microsoft products, including Outlook, Teams, OneDrive, Excel, PowerPoint, and SharePoint.
Strong written and verbal communication skills.
Effective interpersonal communication and active listening skills.
Ability to build and maintain relationships.
Problem-solving and conflict-resolution skills.
Ability to work with multiple global teams simultaneously.
Willingness to learn, self-direction, and ability to work well with others, including volunteers of mature age.
Detail orientation, organization, and adaptability to change.
Basic experience with AI large language models or LLM products.

Nice To Haves

Language experience, especially Spanish.

Responsibilities

Meet with teams and individuals to define roles and responsibilities associated with deliverables.
Prepare and support operational teams in product operations efforts.
Organize, coordinate, and track projects, plans, deliverables, initiatives, and releases according to readiness processes.
Use product operations methodologies, best practices, and standards to support optimal results.
Integrate and lead production operation activities.
Build and strengthen relationships across the department and Church workforce.
Document processes, checklists, and workflows.
Participate in and assist with planning sessions and counseling together.
Coordinate projects and activities with the manager and supporting teams.
Evaluate and report on product operations activities, including projects, to key stakeholders.
Support product operations principles at the division and organization levels.
Organize and analyze basic project metrics and analytics as requested.
Perform additional responsibilities as needed or assigned.