Project Manager II, Marketing, Salt Lake City, UT
About The Position
The Project Manager II oversees assigned projects and change management strategies, partnering with project requesters, creative teams, product teams, content creators, and other stakeholders to develop and execute project plans aligned with strategic priorities. The role is accountable for communicating and updating project scope, dates, commitments, and plans; monitoring and reporting status, risks, issues, dependencies, resource needs, and milestones; and ensuring projects meet departmental standards, policies, schedules, and budgets. The Project Manager keeps informed of departmental strategies and influences team members’ work to support those priorities. The position leads both the human and technology/process aspects of transformation at all levels of management and phases of transformation. It works proactively with others to create efficiencies that support student success and satisfaction. Important deliverables include optimized business processes, training materials and documentation, implementation impact assessments, transformation communications, migration strategies, quality assurance and risk management plans, and performance metric or dashboard trackers. The role may also conduct data analysis and research on course and program information, and performs other related duties as assigned.
Requirements
- Bachelor’s degree from an accredited institution.
- At least three years of experience as an assigned project manager, with responsibility for project initiation, planning, execution, monitoring, and closure.
- Experience applying change management methodologies and practices.
- Experience in an Agile working environment.
- Strong written and oral communication skills.
- Understanding of change management methodologies and practices.
- A record of successfully executing projects that affect an entire organization.
- Professional integrity reflecting educational standards in higher education.
- Excellent leadership and project management skills.
- Ability to work well in a team environment.
- Ability to influence change and motivate others.
- Solid technical and problem-solving skills.
- Ability to plan and meet schedules.
- Ability to use project management systems and tools.
Nice To Haves
- Experience in higher education, at WGU, or in program development.
- Master’s degree or higher in a relevant field from an accredited institution.
- Project Management Professional (PMP) certification.
- Green Belt or Black Belt certification.
Responsibilities
- Maintain a thorough understanding of department projects, their purpose, status, and applicable processes.
- Monitor and report project status, issues, resource requirements, dependencies, and plans.
- Keep stakeholders and departmental leadership informed about milestones, toll-gate progress, risks, and issues that may affect schedules.
- Document deliverables, outputs, and the rationale for key decisions, and keep project records and systems accurate and current.
- Align team members’ efforts with departmental strategic priorities.
- Work with product teams, content creators, and department stakeholders to align project priorities and progress.
- Manage incoming project requests and validate that required information is included.
- Produce timely and accurate reports, including weekly updates on completed tasks, upcoming priorities, and dependencies.
- Contribute to developing or refining project management processes and procedures to improve efficiency.
- Develop realistic project plans and schedules using process assets, environmental factors, dependencies, resource requirements, work breakdowns, and departmental priorities.
- Ensure projects meet organizational standards and applicable policies, processes, and procedures.
- Monitor change management strategies and their outcomes.
- Conduct retrospectives on completed projects, document lessons learned, and prepare retrospective documentation.
- Conduct data analysis or research on course and program information when requested during project analysis.
- Track project costs to meet budget.
- Facilitate change requests and ensure all parties understand impacts on schedules and budgets.
- Perform other related duties as assigned.
Benefits
- Eligible for bonuses.
- Medical, dental, vision, telehealth, and mental healthcare coverage.
- Health savings account and flexible spending account.
- Basic and voluntary life insurance.
- Disability coverage.
- Accident, critical illness, and hospital indemnity supplemental coverage.
- Legal and identity theft coverage.
- Retirement savings plan.
- Wellbeing program.
- Discounted WGU tuition.
- Flexible paid time off without accrual.
- Flexible paid sick time without accrual.
- 11 paid holidays.
- Other paid leaves, including up to 12 weeks of parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
