Operations Manager Jobs

About The Position

Requirements

• High school diploma or equivalent; equivalent management experience is considered.
• At least 3 years managing union labor in a comparable environment.
• Valid driver's license and ability to obtain and maintain a TWIC card.
• Current CPR certification.
• Working knowledge of terminal operations, cargo stowage and stability, and local union dispatching rules.
• Demonstrated leadership experience.
• Familiarity with computerized terminal operating systems.
• Knowledge of applicable safety and accident-prevention codes and regulations.
• Ability to direct a large, diverse workforce in a fast-paced operational environment.
• Sound judgment and problem-solving skills under time pressure.
• Ability to plan and organize work across varied hours, shifts, and days.
• Effective communication with union workforce, management, and external stakeholders.
• Ability to work rotating day, evening, and night shifts at multiple terminals; schedules may be provided on short notice.
• Ability to work in extreme hot and cold outdoor temperatures, extremely dusty conditions, occasional high noise, and environments hazardous to people unable to see and hear fast-moving equipment.
• Ability to drive; driving is required 20% of the time.

Responsibilities

• Exercise management authority over hiring, assignment, direction, evaluation, discipline, and termination of assigned labor personnel, consistent with company policy and applicable collective bargaining agreements.
• Direct and assign foremen, supervisory clerks, and other operational personnel according to operational requirements and workforce availability.
• Interpret, administer, and enforce applicable collective bargaining agreements in day-to-day operations.
• Investigate workplace incidents, safety violations, and labor complaints; prepare reports and recommendations; and escalate matters to senior management as appropriate.
• Determine workforce composition and equipment needs to execute operational plans safely, efficiently, and within budget.
• Manage deployment of labor and equipment throughout shifts, adjusting assignments as conditions change to meet operational commitments.
• Monitor productivity against standards, identify performance gaps, and implement corrective action.
• Review operational documentation and verify equipment and gear are ready and compliant before operations begin.
• Enforce company policies, terminal operating procedures, regulatory requirements, and safe work practices; remain accountable for assigned personnel's safety.
• Plan, conduct, and document daily safety meetings with Health, Safety & Environment personnel and address identified hazards.
• Ensure compliance with HAZMAT, OSHA, and other applicable regulations, report incidents according to required protocols, and verify personnel wear required PPE.
• Promote a respectful, discrimination-free work environment and promptly address workplace concerns or misconduct.
• Coordinate operations among vessel personnel, customers, agents, terminal staff, and labor.
• Support and troubleshoot terminal operating systems and ensure operational data is accurate.
• Complete and submit shift production, payroll, safety, and damage reports by established deadlines.
• Perform additional supervisory and operational duties as required.