Distribution Center Operations Manager

American Tire Distributors•Jacksonville, FL

About The Position

The Distribution Center Operations Manager oversees daily distribution center operations, with a focus on transportation and/or warehouse management. The manager leads assigned shifts and directly manages warehouse associates and/or drivers, working closely with the General Manager to meet safety, compliance, quality, and delivery goals. The role also supports supply chain strategy and continuous improvement while coaching and developing the team. The position provides leadership for the day-to-day activities of warehouse and/or delivery associates across assigned shifts and supports the DC General Manager. It includes recruiting, selecting, onboarding, training, mentoring, and managing employee performance, as well as addressing employee relations and performance concerns in consultation with Human Resources when needed. The manager leads daily huddles to clarify work expectations and build engagement and a values-based culture. The work is performed in a warehouse environment and involves occasional physical activity, including lifting products up to approximately 50 pounds and handling tires weighing more than approximately 50 pounds. Employees may be exposed to prevailing weather conditions; the usual noise level is moderate. Travel is required 5% of the time.

Requirements

  • High school diploma or GED.
  • Five years of related experience, including 2–3 years of supervisory experience preferred.
  • Ability to occasionally lift products weighing up to approximately 50 pounds and handle tires weighing more than approximately 50 pounds, including rolling, destacking, and team lifting.
  • Ability to perform occasional standing, walking, sitting, reaching, stair climbing, balancing, stooping, kneeling, crouching, or crawling.
  • Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.
  • Travel required 5% of the time.
  • Skills include developing talent, effective communication, decision quality, data collection and analysis, self-awareness, achieving results, accountability, optimizing work processes, review and reporting, traffic and vehicle planning, planning and alignment, organizing, collaboration, and understanding policies and procedures.

Nice To Haves

  • Bachelor’s degree.
  • Two to three years of supervisory experience.

Responsibilities

  • Follow ATD quality standards, health and safety requirements, legal compliance, environmental policies, Standard Operating Process deliverables, and general duty-of-care expectations.
  • Select, recruit, train, and mentor employees, supporting their development.
  • Investigate employee relations or performance concerns promptly and implement disciplinary action as needed in consultation with Human Resources.
  • Lead daily distribution center huddles to clarify work tasks, expectations, and deliverables and to encourage engagement and a values-based culture.
  • Onboard and train team members; coach, motivate, and manage performance.
  • Lead the day-to-day activities of warehouse associates and/or delivery associates assigned to different shifts.
  • Provide leadership support to the DC General Manager.
  • Support deployment and execution of supply chain strategy and drive continuous improvement in the distribution center.
  • Help ensure the facility meets safety, compliance, quality, and delivery goals.
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